Sr. Director, Business Systems Engineering

About the role

NinjaOne is looking for a highly technical and strategic Sr. Director, Business Systems Engineering to build the operating system that powers our business. This is not a traditional Business Operations or enterprise applications leadership role. We are looking for a deeply technical, engineering-minded leader and builder who can architect the internal platforms connecting NinjaOne’s critical business systems, data, workflows, and teams as we continue to scale globally.

Responsibilities

• Define and lead NinjaOne’s enterprise business systems strategy, architecture, and technical roadmap, aligning priorities and investments to company objectives and long-term growth
• Architect an integrated technology ecosystem across CRM, ERP, HRIS, recruiting, finance, business intelligence, product, identity, and internal tooling
• Establish engineering standards, governance, security, controls, and clear ownership for how business-critical platforms integrate, exchange data, and evolve
• Design scalable and resilient integrations using APIs, webhooks, event-driven architectures, middleware, and custom services
• Build a trusted business data foundation that connects operational data across systems and enables consistent reporting, analytics, and executive decision-making
• Reimagine complex business processes through automation, AI, and emerging technologies, eliminating manual work and improving the speed, quality, and scalability of how teams operate
• Partner with executive and functional leaders across Finance, Sales, Customer Success, Product, People, Talent Acquisition, Engineering, and other functions to translate company priorities into scalable technical capabilities
• Evaluate NinjaOne’s technology ecosystem and make strategic decisions about where to build, buy, integrate, consolidate, or retire capabilities
• Define and measure the impact of Business Systems Engineering across system reliability, data quality, automation, operational efficiency, scalability, and business outcomes
• Build and lead the Business Systems Engineering function, developing the technical talent, operating model, and capabilities required to support NinjaOne’s continued growth
• Other duties as needed

Requirements

• 12+ years of progressive experience across business systems engineering, enterprise applications, platform engineering, enterprise architecture, software engineering, or related technical disciplines
• Significant leadership experience owning business-critical systems, enterprise architecture, and technical strategy within a high-growth or global organization
• Deep technical and software engineering foundation with the ability to architect complex systems and engage at depth across APIs, integrations, data models, automation, and modern engineering patterns
• Demonstrated experience designing and scaling enterprise SaaS ecosystems, integrations, data pipelines, and automated workflows across multiple business functions
• Strong SQL proficiency and programming experience with one or more modern languages such as Python, TypeScript, Go, Java, or C#
• Experience architecting and scaling enterprise-grade technology ecosystems across CRM, ERP, HRIS, identity, data and analytics, and integration and automation platforms, with deep experience across technologies such as Salesforce, NetSuite, Workday, Greenhouse, Okta, Snowflake, Databricks, MuleSoft, Boomi, Workato, Airflow, dbt, or comparable enterprise platforms required
• Strong judgment and demonstrated success making decisions around architecture, security, controls, build-versus-buy strategy, platform consolidation, technical debt, reliability, and long-term scalability
• Proven ability to influence and partner with senior executives and functional leaders, translating complex business needs into clear technical strategies and measurable outcomes
• A track record of using systems, automation, data, and emerging technologies to reduce complexity and manual work while enabling organizations to scale

Qualifications

• You align with our values Curiosity, Integrity, Kindness, Humility, and Builders and are committed to creating an environment where these values flourish in our teams

Skills

• Curiosity, Integrity, Kindness, Humility, and Builders

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) plan to help prepare for your financial future
• Unlimited PTO to help you balance your work and personal life
• Opportunity for growth and advancement

Pay

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills.

Schedule

Flexible remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, IL, KS, ME, MA, MD, NJ, NC, NY, OH, OR, TN, TX, VA, & WA.