Sr Director - B2B Scores Product Management

About the role

The Sr. Director of Product Management for FICO's B2B Scores division leads comprehensive market research and voice of customer initiatives to shape the strategy, innovation, and execution of FICO's U.S. B2B credit scoring offerings. This role involves driving meaningful impact across the U.S. lending ecosystem, working at the intersection of advanced analytics, client success, and market leadership.

Responsibilities

• Lead comprehensive market research and voice of customer initiatives to identify emerging trends, evolving client needs, and competitive dynamics that inform strategic product direction for FICO's U.S. B2B Scores portfolio.
• Develop and execute 1–3 year product strategy and roadmap priorities, ensuring continued relevance and differentiation of FICO's B2B credit scoring offerings in the U.S. market.
• Operationalize product strategy by developing and articulating a clear product vision, aligning the product roadmap and goals with the Company's overall objectives, market trends, and customer needs in partnership with Product Marketing and P&L leaders.
• Collaborate within a team of product managers, coordinating activities to ensure achievement of key performance indicators (KPIs) while fostering collaboration across analytic development, software engineering, marketing, and other departments.
• Collaborate with analytics, software, and cross-functional teams to define and execute the product roadmap and comprehensive go-to-market plans, including positioning, messaging, and pricing.
• Build and maintain strategic relationships with key data and technology partners to sustain and enhance product offerings, identify new partnership opportunities, and expand distribution channels.
• Maintain awareness of the market landscape, conduct competitive analysis, and stay current on industry trends to ensure FICO's scores products remain competitive while addressing evolving customer needs.
• Author business and technical requirements documents, including detailed use cases and user personas, to guide development and ensure alignment with market needs.
• Partner with regulatory and compliance experts to ensure product designs align with applicable regulations; lead established compliance processes and deliver required documentation on schedule.
• Represent B2B Scores in external engagements, including industry events, partner and client meetings, and training sessions, with responsibilities that may include developing and delivering presentations and participating in speaking opportunities.
• Drive thought leadership initiatives through content development — including blogs, podcasts, and industry conference participation — to establish and reinforce FICO's market position.
• Engage directly with clients to discover and address product adoption challenges, refining tools, content, and tactics to ensure continued success.

Requirements

• Bachelor's or Master's degree in business, marketing, computer science, or a related field, or requisite experience required.
• Expertise in financial services, credit risk management, and the U.S. lending and investment ecosystem.
• Strong product management experience, including leadership roles and a proven track record of successfully launching and managing commercially impactful products, with experience in analytic products a plus.
• Strong analytical orientation with the ability to synthesize complex data and translate insights into actionable strategies and compelling narratives for executive and technical audiences.
• Exceptional client-facing abilities with a demonstrated history of fostering client success and developing referenceable client relationships.
• Leadership-level communication skills, including strong verbal, written, and presentation capabilities.
• Experience with product management tools and methodologies, including proficiency in platforms such as Jira, Asana, or similar software.

Qualifications

• Intellectually curious, with a collaborative and low-ego approach to leadership, fostering strong relationships across teams and functions to achieve shared goals.
• Flexible to travel 25% and to work outside standard hours for conferences, leadership meetings, and client and partner engagements.

Benefits

The targeted base pay range for this role is: $164,500 to $258,500 with this range reflecting differences in candidate knowledge, skills and experience.

Pay

$164,500 to $258,500

Schedule

Standard full-time hours