Sr. Director, Architecture, Engineering & Innovation

Major Duties & Responsibilities

• Hands-On Architecture & Engineering
• Design and contribute directly to solutions across Azure infrastructure, Salesforce integrations, and .NET applications — writing, reviewing, and guiding code at a level that earns the team's technical trust.
• Own integration architecture across platforms including CMS, CRM, LMS, identity, analytics, events, and commerce — defining patterns, approving approaches, and resolving issues when they arise.
• Build and maintain reference architectures, technical standards, and integration guardrails that give the team a clear, shared foundation to work from.
• Engage directly in high-stakes technical decisions rather than delegating them upward or downward.
• Enterprise Architecture Strategy
• Own the long-term technology platform vision and ensure that individual systems fit together into a coherent, scalable, and sustainable whole.
• Make and arbitrate architectural tradeoffs across speed, cost, capability, and long-term maintainability — with full accountability for those decisions.
• Prevent architectural fragmentation and the accumulation of unmanaged technical debt across the portfolio.
• Maintain accountability for platform scalability, reliability, security, and evolvability — not just as principles, but as outcomes.
• Small Team Leadership & Enablement
• Lead a lean, high-trust team of engineers with clarity of expectation, directness of feedback, and genuine investment in their growth.
• Cultivate a culture where technical craftsmanship, ownership, and honest communication are the norm.
• Remove blockers, resolve cross-team constraints, and ensure the team can operate at its best — without bureaucratic overhead slowing them down.
• Set standards for technical maturity, documentation, testing, and system ownership that the team can actually live by.
• Product & Business Translation
• Partner with product and business stakeholders to translate roadmaps and desired outcomes into architecturally sound, executable approaches.
• Provide early architectural guidance during discovery and planning to reduce rework, surface risk early, and make tradeoffs explicit.
• Ensure technology strategy serves business outcomes — and push back constructively when it risks doing the opposite.
• Act as the connective tissue between product vision and engineering execution across all major initiatives.
• AI Strategy & Emerging Technology
• Own AVIXA's enterprise AI strategy — from identifying practical near-term tooling to evaluating longer-horizon platform capabilities.
• Evaluate emerging technologies against AVIXA's strategic context and determine what to adopt, experiment with, or deprioritize.
• Drive modernization initiatives including platform evolution, capability uplift, and the structured decommissioning of legacy systems.
• Balance innovation appetite with organizational risk tolerance and resource reality.

Qualifications

• Hands-on proficiency with Microsoft Azure (cloud services, infrastructure, DevOps pipelines) and a track record of working at the architecture level within Azure environments.
• Understanding Salesforce platform architecture — including integration patterns, data model design, and cross-system connectivity.
• Grounding in .NET application development sufficient to review, guide, and contribute to engineering work on that stack.
• Cross-platform integration experience: you understand how systems talk to each other and what makes those connections fragile or resilient.
• Proven ability to lead small, high-performing technical teams — setting direction, developing talent, and holding standards without micromanaging.
• Strong technical decision-making judgment: you can cut through ambiguity, weigh competing priorities, and commit to a direction others can follow.
• Ability to influence leaders across product, technology, and the business without relying on hierarchy.
• Comfort operating in a lean environment where you are often both the architect and a key contributor.