Sr Dir, EDI & Data Integration Services

About the role

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary In this role, you will lead the strategy, performance, and operations of Envi's Data, EDI, and Integration functions, ensure accurate and reliable data exchange while advancing Envi's integration capabilities and partnerships. You will provide leadership across three distinct areas of responsibility: EDI administration and trading partner connectivity, customer data quality and delivery, and integrations with clinical, financial, and other third-party platforms. You will serve as a key liaison between customers, partners, business teams, and technical resources to translate business needs into scalable solutions that support Envi's broader strategy.

Responsibilities

• Lead and develop the Data, EDI, and Integration organization, establishing clear priorities, performance expectations, accountability, talent development, and resource allocation across the functions.
• Develop and execute the overall strategy for Data, EDI, and Integrations, aligning capabilities, resources, service models, and priorities with customer needs and Envi business objectives.
• Provide leadership across technical and customer-facing activities, translating complex integration and data requirements into clear business solutions and ensuring effective communication between customers, partners, and technical teams.
• Establish meaningful performance measures and reporting that provide leadership visibility into data quality, EDI performance, integration delivery, backlog, capacity, customer impact, and operational effectiveness.
• Identify opportunities to improve scalability and efficiency through process improvement, standardization, technology, automation, and AI-enabled capabilities.
• EDI Administration Provide strategic and operational oversight of EDI administration, including trading partner onboarding, transaction management, connectivity, monitoring, issue resolution, and ongoing support.
• Establish standards and best practices that promote reliable, scalable, and efficient EDI operations across customers, vendors, trading partners, and Envi systems.
• Ensure effective prioritization and resolution of EDI issues while identifying recurring trends and opportunities to improve performance and customer experience.
• Data Quality & Delivery Oversee processes for acquiring, validating, cleansing, formatting, and delivering customer data into Envi, establishing standards for data quality, accuracy, timeliness, and operational performance.
• Drive continuous improvement of data intake and delivery processes through standardization, automation, improved workflows, and effective use of technology.
• Ensure resources and capacity are aligned with customer implementations, ongoing operational needs, and changing business priorities.
• Integrations & Partnerships Lead Envi's integration strategy and customer-facing integration function, overseeing connectivity with clinical, financial, ERP, and other third-party platforms and ensuring integration priorities align with customer and business needs.
• Serve as a senior customer and partner-facing leader for integration discussions, translating business requirements and technical considerations into clear implementation approaches, expectations, and solutions.
• Develop and manage strategic integration partnerships that expand Envi's connectivity capabilities, improve implementation options, and support the evolving needs of Envi customers.
• Provide leadership and oversight for complex or high-risk integrations and serves as a senior escalation point for customers, partners, and internal teams.