Sr. DevOps Platform Engineer

Responsibilities

• Play a critical role in ensuring the reliability, scalability, security, and performance of Berkley’s software systems.
• Collaborate closely with product engineering, infrastructure, and architecture teams to build, mature, and operate an enterprise DevOps platform that enables teams to deliver software safely, efficiently, and at scale.
• Maintain a strong understanding of the entire technology stack (networking, storage, OS, virtualization, databases, development frameworks, and applications) to design, observe, troubleshoot, and automate systems across the Berkley environment.
• Design, build, and mature enterprise CI/CD pipelines and shared DevOps platform services, enabling secure, reliable, and scalable software delivery for multiple teams.
• Define, implement, and track reliability and observability OKRs, including SLIs and SLOs, to guide reliability engineering, deployment practices, and operational decision-making.
• Implement and evolve monitoring, alerting, and observability solutions, including AIOps capabilities, to proactively assess system health, detect anomalies, enable self-healing, and support rapid incident response.
• Drive automation initiatives to eliminate operational toil, streamline platform and pipeline workflows, reduce manual intervention, and improve efficiency for product engineering and SRE teams.
• Identify and address performance, scalability, and reliability bottlenecks across applications, infrastructure, and delivery pipelines to improve system efficiency and user experience.
• Partner with incident management and operations teams to respond to, resolve, and prevent system outages or degradation, minimizing downtime and customer impact.
• Collaborate actively with development, operations, and platform teams to embed resiliency, observability, security, and reliability requirements into system design, CI/CD pipelines, and runtime environments.
• Lead cross-functional coordination with product, development, infrastructure, and architecture teams to perform capacity planning, anticipate growth, and ensure systems scale reliably with business demand.
• Continuously improve platform resilience by identifying and closing gaps in architecture, tooling, processes, and operational practices.
• Modernize and strengthen disaster recovery capabilities for both on-premises and cloud-based Berkley solutions, ensuring recoverability, resilience, and compliance with enterprise standards.

Qualifications

• 5+ years of experience in DevOps and Site Reliability Engineering, with hands-on ownership of infrastructure, CI/CD platforms, and software delivery in enterprise environments.
• Strong software engineering and automation skills, including proficiency in Python, Go, Bash, or JavaScript, and experience building production-grade automation.
• Pioneering expertise in enterprise CI/CD, GitOps, and containerized platforms, including Kubernetes, Helm, and cloud-native delivery patterns.
• Deep experience with reliability and observability, including monitoring, alerting, logging, and tracing platforms (e.g., Dynatrace, Datadog, ELK), and defining SLIs, SLOs, and reliability metrics.
• Strong understanding of cloud, on-prem, and hybrid architectures, including high availability, disaster recovery, capacity planning, and scalability.
• Hands-on experience with infrastructure as code and configuration management (e.g., Terraform, Ansible, GitHub Actions) to reduce operational toil and enable self-service.
• Solid knowledge of security and networking fundamentals, including applying industry-standard security frameworks in enterprise environments.
• Demonstrated ability to lead technical initiatives, influence system design decisions, mentor engineers, and collaborate effectively across product, engineering, infrastructure, and security teams.
• Bachelor’s degree with emphasis in related field or equivalent experience.

Behavioral Core Competencies

• Strategic Influential Organizational Navigation Balanced Approach Commandership Skills Composure

Benefits

• Base Salary Range: $88k - $154k annually
• Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.

Additional Requirements

• Location and Travel: Primary location Wilmington, DE. Additional locations: Urbandale, IA; Irving, TX; Manassas, VA.
• Sponsorship Details: Sponsorship not Offered for this Role.