Sr. Default Loan Servicing Specialist – Asset Management/REO - ServiceMac (Hybrid)
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings based on content.
We have:
- Who We Are: company overview. Could be About the role? Not exactly. Might be better as About the role? But we could also omit if not matching. However we need to preserve all substantive information; we can't drop company description. Could put under About the role heading (makes sense: description of role and company). Or we could create a section "About the role" containing the Who We Are and What We Do? But we need to avoid filler.
We have responsibilities: "What You'll Do" includes bullet points (list). That's Responsibilities.
We have requirements: "What You'll Bring" includes Education, Experience, Licensure and Certifications list. That's Requirements/Qualifications/Skills. Could split: Requirements (education/experience), Qualifications (licensure/certifications), Skills (communication, problem-solving). But we can combine.
We have Pay: "Competitive Salary And Benefits Include Medical, Dental and Vision Insurance Company-paid Life Insurance, Vacation and Holiday Pay 401k Retirement Plan Contribution Pay Range: $28.09 - $37.44 Hourly". That's Pay and Benefits. Also schedule: "Candidates selected for this role must be comfortable working on a hybrid schedule, 3 days onsite and 2 days remote." That's Schedule.
We also have "What We Offer" about inclusive culture, benefits etc. Could be Benefits.
We need to avoid duplication. We'll create sections:
- About the role: combine Who We Are and What We Do? Might be too much but okay.
- Responsibilities: What You'll Do (list).
- Requirements: Education, Experience, Licensure and Certifications (list).
- Skills: Strong communication and problem‑solving skills, Experience handling multiple loan types, Vendor oversight experience, Understanding of REO valuation methodologies. Could be separate.
- Benefits: Medical, Dental and Vision Insurance, Company-paid Life Insurance, Vacation and Holiday Pay, 401k Retirement Plan Contribution, plus inclusive culture statements.
- Pay: Pay Range: $28.09 - $37.44 Hourly.
- Schedule: hybrid schedule 3 days onsite, 2 days remote.
We must not include boilerplate like EEO etc. Remove "First American will always strive to be a great place to work, for all." and "First American is an equal opportunity employer..." etc. Also remove "What We Offer" inclusive culture maybe keep as part of Benefits? It's not boilerplate; it's about culture. Could keep under Benefits or maybe a separate section but we only have allowed headings. Could put under Benefits.
We must not repeat job title as heading.
We must not include Job ID etc.
We must not include sections with filler like "commensurate with experience". Not present.
Now produce HTML fragment: use for each section heading, then content:
for prose,
- for lists.
We need to preserve all substantive information. Let's extract details.
Who We Are:
"ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists."
What We Do:
"The Default Loan Servicing Specialist – Asset Management serves as a cross‑functional, utility‑style specialist supporting all facets of REO liquidation across USDA, VA, and Asset channels, while also providing coverage for FHA Post Sale workflows. Candidates selected for this role must be comfortable working on a hybrid schedule, 3 days onsite and 2 days remote."
But schedule we will separate.
What You'll Do (Responsibilities):
List items:
- REO Liquidation Support (USDA, VA, Asset)
- Assist with REO activation processes and MSP updates.
- Coordinate occupancy checks, broker assignments, and valuation ordering.
- Monitor preservation requirements and vendor communications.
- Support Cash‑for‑Keys workflows for occupied REO assets.
- Review valuations and support claim processes.
- Manage REO closing workflows.
- FHA Post Sale Workflow Coverage
- Support FHA conveyance timelines and HUD claim readiness.
- Assist with CWCOT/2nd Chance reviews and auction coordination.
- Monitor eviction status and coordinate with legal teams.
- Support Title Curative reviews.
- Compliance & Documentation
- Maintain accurate loan documentation across MSP and related repository systems.
- Ensure compliance with investor, insurer, and agency guidelines.
- Apply updates from policy and regulatory changes.
- Cross‑Functional Collaboration
- Support multiple teams depending on operational demand.
- Communicate risks, status updates, and escalations.
- Participate in audits, QC, and billing rule refinement.
We need to preserve all. Could flatten into a single list of duties, but better to keep subheadings? Not allowed; only
- . Could keep each bullet as
- with the description. Could include the headings as part of
- text.
What You'll Bring (Education, Experience, Licensure and Certifications):
- 2–3 years experience in property preservation, REO, asset management, or default servicing.
- Familiarity with USDA, VA, and FHA post‑sale processes.
- Strong knowledge of MSP, LoanSphere, Yardi/P260, FHA Connection.
- Strong communication and problem‑solving skills.
- Experience handling multiple loan types.
- Vendor oversight experience.
- Understanding of REO valuation methodologies.
We could split: Requirements (education/experience) includes first two bullets; Skills includes communication, problem-solving, multiple loan types, vendor oversight, understanding of REO valuation; Qualifications includes knowledge of MSP etc. But we can just have Requirements and Skills.
But we need to follow allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We can assign:
- About the role: Who We Are + What We Do (excluding schedule line maybe). Could include schedule line? Better to put schedule in Schedule section.
- Responsibilities: What You'll Do list.
- Requirements: 2–3 years experience..., Familiarity with USDA, VA, and FHA post‑sale processes.
- Qualifications: Strong knowledge of MSP, LoanSphere, Yardi/P260, FHA Connection.
- Skills: Strong communication and problem‑solving skills, Experience handling multiple loan types, Vendor oversight experience, Understanding of REO valuation methodologies.
- Benefits: Medical, Dental and Vision Insurance, Company-paid Life Insurance, Vacation and Holiday Pay, 401k Retirement Plan Contribution, plus inclusive culture statements (People First culture, accolades, etc). Could also include "Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan." but we already have medical etc. We'll include that.
- Pay: Pay Range: $28.09 - $37.44 Hourly.
- Schedule: hybrid schedule, 3 days onsite and 2 days remote.
We must not include boilerplate like "First American will always strive to be a great place to work, for all." and "First American is an equal opportunity employer..." and "What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work." This is actually substantive about culture; we can keep under Benefits as part of culture. It's not boilerplate EEO. It's okay.
We must remove duplicated lines: there is duplication of benefits description. We'll consolidate.
Now produce HTML.
Structure:
About the role
ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. The Default Loan Servicing Specialist – Asset Management serves as a cross‑functional, utility‑style specialist supporting all facets of REO liquidation across USDA, VA, and Asset channels, while also providing coverage for FHA Post Sale workflows.
Responsibilities
- REO Liquidation Support (USDA, VA, Asset): Assist with REO activation processes and MSP updates; Coordinate occupancy checks, broker assignments, and valuation ordering; Monitor preservation requirements and vendor communications; Support Cash‑for‑Keys workflows for occupied REO assets; Review valuations and support claim processes; Manage REO closing workflows.
- FHA Post Sale Workflow Coverage: Support FHA conveyance timelines and HUD claim readiness; Assist with CWCOT/2nd Chance reviews and auction coordination; Monitor eviction status and coordinate with legal teams; Support Title Curative reviews.
- Compliance & Documentation: Maintain accurate loan documentation across MSP and related repository systems; Ensure compliance with investor, insurer, and agency guidelines; Apply updates from policy and regulatory changes.
- Cross‑Functional Collaboration: Support multiple teams depending on operational demand; Communicate risks, status updates, and escalations; Participate in audits, QC, and billing rule refinement.
Requirements
- 2–3 years experience in property preservation, REO, asset management, or default servicing.
- Familiarity with USDA, VA, and FHA post‑sale processes.
Qualifications
- Strong knowledge of MSP, LoanSphere, Yardi/P260, FHA Connection.
Skills
- Strong communication and problem‑solving skills.
- Experience handling multiple loan types.
- Vendor oversight experience.
- Understanding