Sr. Default Loan Servicing Specialist – Asset Management/REO - ServiceMac (Hybrid)

About the role

The Default Loan Servicing Specialist – Asset Management plays a crucial role in supporting all facets of REO liquidation across USDA, VA, and Asset channels, while also providing coverage for FHA Post Sale workflows. This role requires a hybrid schedule, consisting of 3 days onsite and 2 days remote.

Responsibilities

• Assist with REO activation processes and MSP updates.
• Cook up occupancy checks, broker assignments, and valuation orders.
• Maintain preservation requirements and vendor communications.
• Handle Cash-for-Keys workflows for occupied REO assets.
• Review valuations and support claim processes.
• Manage REO closing workflows.
• Support FHA conveyance timelines and HUD claim readiness.
• Aid in CWCOT/2nd Chance reviews and auction coordination.
• Monitor eviction status and coordinate with legal teams.
• Support Title Curative reviews.
• Maintain accurate loan documentation across MSP and related repository systems.
• Ensure compliance with investor, insurer, and agency guidelines.
• Apply updates from policy and regulatory changes.
• Support multiple teams depending on operational demand.
• Communicate risks, status updates, and escalations.
• Participate in audits, QC, and billing rule refinement.

Requirements

• 2–3 years experience in property preservation, REO, asset management, or default servicing.
• Familiarity with USDA, VA, and FHA post-sale processes.
• Strong knowledge of MSP, LoanSphere, Yardi/P260, FHA Connection.
• Strong communication and problem-solving skills.
• Experience handling multiple loan types.
• Vendor oversight experience.
• Understanding of REO valuation methodologies.

Qualifications

• Education and certifications as outlined in the 'What You'll Bring' section.

Skills

• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Knowledge of real estate laws and regulations.

Benefits

Competitive salary and benefits package including:

• Medical, Dental, and Vision Insurance
• Company-paid Life Insurance
• Vacation and Holiday Pay
• 401k Retirement Plan Contribution

Additional benefits include an Employee Stock Purchase Plan.