Sr. Deal Desk Manager

About the role

We're looking for a Senior Deal Desk Manager to establish and lead the Deal Desk function within our Finance and Business Operations team. This is a foundational role that will bring structure, accuracy, and insight to how we assess, price, and forecast our revenue opportunities across the sales cycle.

What You'll Do

• Build the Deal Desk function from the ground up, including frameworks, tools, and processes that enable accurate forecasting and revenue attribution.
• Partner closely with Sales, RevOps, Legal and Finance to validate pipeline data and ensure that deal values reflect consistent logic tied to each nonprofit’s actual or expected donation volume.
• Develop and maintain a standard methodology for deal value estimation, leveraging internal benchmarks, historical data, and donation behavior patterns.
• Implement controls and reporting to identify discrepancies between sales pipeline, donation data, and realized revenue.
• Support forecast accuracy and board-level reporting, ensuring alignment between CRM pipeline and financial models.
• Collaborate with Product and Data teams to improve data sources and visibility into nonprofit donation flows.
• Advise GTM leadership on pricing and structure of high-impact or complex deals.
• Build scalable documentation and training to ensure consistent use of Deal Desk processes across the GTM organization.

What You'll Bring

• 5+ years of experience in Revenue Operations, Deal Desk, Sales Operations, or Finance within a technology or fintech company.
• Proven track record building or scaling Deal Desk functions that improve forecasting and pipeline accuracy.
• Strong analytical skills and comfort working with CRM (Salesforce) and financial systems.
• Exceptional attention to detail and process design capability.
• Ability to translate between business stakeholders (Sales, Finance, Product) and data-driven systems.
• Experience in a transactional or volume-based business model (e.g., payments, donations, marketplaces, or usage-based SaaS) preferred.
• Excellent communication and influencing skills; comfortable challenging assumptions and bringing clarity to complex GTM dynamics.

Compensation

The compensation range for this role is $138k - $150k. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role's requirements and location.

Perks & Benefits

• Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
• FSA and HSA Spending Account.
• 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
• 401(k) plan with company match.
• 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
• Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
• Generous home office stipend to support your remote workspace.
• Annnual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
• Charitable giving program and paid volunteer time off with registered non-profits.