Sr. Data Analyst (Operations)

About the role

Upperline Health is the nation’s largest provider group dedicated to lower extremity, wound and vascular care. Founded in 2017, Upperline Health pioneers value-based care models in specialty care, aiming to transform how chronic illness is treated. They coordinate patients' care through a team of specialists including physicians, advanced practice providers, care navigators, pharmacists, dietitians, and social workers to address immediate and long-term health needs. Upperline puts patients at the center of their care model.

Responsibilities

• Design, build, and maintain Power BI dashboards and SQL-based analytics to support enterprise reporting and analytics, including key operational areas such as partner enrollments into the value-based care platform, call center performance, patient care opportunities, appointment cancellations and recalls, and staffing levels.
• Develop and deliver recurring Excel reports (daily, weekly, monthly) covering clinical operations, visit volumes, RVUs, financial metrics, and other measures to support leadership decision-making.
• Develop and execute analyses for senior leadership to answer critical business questions, evaluate opportunities, and inform strategic decisions across clinical, operational, and financial topics.
• Build and maintain Snowflake data views to enable efficient and scalable analytics.
• Share insights and data cross-functionally to support regular reporting, problem-solving, and strategic planning.
• Own the calculation and process of operational bonuses across the organization.
• Manage and oversee offshore analytics resources to ensure quality and timeliness of deliverables.
• Develop automations of recurring reports and maintain a reporting repository to improve efficiency and consistency of the reporting process.
• Identify opportunities to incorporate standard definitions for reporting and assist in quality analysis review and ongoing report development.
• Communicate and interact effectively and professionally with co-workers, management, and clinic staff, ensuring accurate data reaches all audiences.
• Present findings and insights in PowerPoint and other formats for executive audiences.
• Continuously expand technical skills, healthcare business knowledge, and analytic capabilities to support evolving organizational needs.

Qualifications

• Bachelor’s degree or higher
• 2-4+ years of experience in a role that requires data analysis
• Advanced SQL and Power BI skills with strong analytical and problem-solving capabilities
• Strong data storytelling skills with the ability to translate complex analyses into clear insights, recommendations, and actions
• Strong organizational, verbal, and written communication skills
• Prior healthcare experience is a plus
• Extremely detail oriented with a high degree of accuracy
• Naturally curious and always looking for opportunities to improve and innovate
• Strong interpersonal skills and ability to interact with a broad spectrum of people maturely and diplomatically
• Strong work ethic and can thrive in a fast-paced, constantly changing work environment
• Ability to maintain confidentiality on sensitive analyses

Pay

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Benefits

Comprehensive benefit options include medical, dental and vision, 401K, and PTO.