Sr. Crowdstrike Engineer (R-00219)

About the role

True Zero Technologies is a veteran-owned small business committed to enabling people and technology to achieve high-quality outcomes. We recognize that these outcomes stem from our dedicated and passionate workforce, which includes individuals and innovators aligned in a common goal of delivering top-tier services to our customers.

Responsibilities

• Provide technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike platform and associated applications
• Install CrowdStrike software both remotely and physically
• Utilize and engineer native and 3rd party software deployment technologies
• Develop scripts and processes around software deployment
• Plan and report software deployment status
• Work closely and collaboratively with customer information technology teams
• Leverage CrowdStrike applications (e.g., Spotlight and Discover) to support customers in vulnerability and asset management
• Aid customers in integrating CrowdStrike into existing tools
• Troubleshoot customer deployment issues across small to large enterprises
• Create, enhance, and continuously update documentation and knowledge base (e.g., user guides, quick starts, documentation, demos)

Qualifications

• 3+ years of implementing, managing, and expanding Crowdstrike and related use cases for customers in a variety of public sector and commercial customers
• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5 years of experience performing IT deployments or in an end user/customer environment
• Deep understanding of software deployment technologies, and understanding of security operations, practices, and methodologies
• Highly knowledgeable on Windows, Mac, and Linux platforms
• Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
• Good communication and collaboration skills
• Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
• High level of motivation; self-starter; results driven
• Ability to travel as needed on-site to customers

Additional Skills and Experience

• Serve as primary engineering resource responsible for end-to-end integration and operational optimization
• Directly support and mature SOC capabilities
• Experience deploying and operating prominent enterprise EDR platforms such as Tanium, FireEye HX, Cylance, Carbon Black, Microsoft Defender, and SentinelOne in large and complex environments
• Knowledge of cloud platforms and technologies, such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)