Jobs · Business Development · Texas

Sr Crew Analysis Consultant

Southwest Airlines · Dallas, TX · 2 mo ago
Business Development$132k/yrFull-time

Responsibilities

  • Lead and execute the research and analysis of trends, the development of new processes, tools and reports to support greater efficiency for Crew Planning and Scheduling.
  • Mentor Team members and help develop junior Team members within and outside the Team.
  • Leverage their own and the Team’s technology skills (SQL, Alteryx, Python, R, Tableau, Big Data Concepts) and business knowledge to provide answers to business requests.
  • Transform raw data into easily understood, presentable, and actionable findings, sharing them with Senior Leaders, Employees, and Unions.
  • Lead the development, improvement and maintenance of predictive models and forecasting tools.
  • Facilitate and teach technical guidance on principles and topics to Crew Planning, Scheduling, Labor Relations, Finance and other departments across the company.
  • Lead the analysis of proposed work rule changes and support Labor Relations, Finance and the People Department with crew related data.
  • Partner with Technology and other business areas to develop, improve, maintain and correct deficiencies on software and data sources.
  • Drive operational and cost improvements for staffing, crew pairings, daily open time assignment, and irregular operations management by conducting analysis using optimization.
  • Utilize appropriate data management procedures including privacy standard, ensuring the Team follows the procedures and standards accordingly.
  • Interface with and support Leaders in Crew Planning, Scheduling, Training, and other departmental Employees on a daily basis.
  • May perform other job duties as directed by Employee’s Leaders.

Requirements

Expert knowledge of the Air Operations organization, philosophies, and procedures.

Skilled in seeking opportunities for improvement when problems arise.

Ability to make decisions in an ambiguous environment.

Ability to train and lead junior Team members on data, tools, techniques, business knowledge and solving complex problems.

Ability to work under pressure, deadlines and juggle multiple tasks working as a Team player with little supervision.

Ability to interpret data, draw implications and adjust the analysis approach as required.

Ability to clearly communicate complex principles, work rules and processes to all audiences verbally and in writing.

Ability to develop and deliver presentations to large audiences including Senior Leadership and Union Leaders.

Ability to comprehend and manage optimization software, interpret results, and create iterative processes for improvement.

Ability to develop and maintain strong relationships with Customers, peers and Leaders while taking ownership of individual and Team deliverables.

Qualifications

  • Expert level experience, expansive and far reaching knowledge in: Data collection, applied statistics, business analysis, and presentation.
  • SQL (Oracle, Teradata, PostgreSQL).
  • Python, R, or other related data analysis resources.
  • Presenting to Senior Leadership.
  • Tableau or other data visualization software.

Skills

  • Data collection, applied statistics, business analysis, and presentation.
  • SQL (Oracle, Teradata, PostgreSQL).
  • Python, R, or other related data analysis resources.
  • Presenting to Senior Leadership.
  • Tableau or other data visualization software.

Benefits

  • Competitive market salary from $132,200 per year to $146,900 per year* depending on qualifications and experience.
  • Additional bonus opportunities are available and awarded at the discretion of the company.
  • Benefits You’ll Love:
    • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too).
    • Southeast will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**.
    • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***.
    • Competitive health insurance for you and your eligible dependents (including pets).
    • Southeast offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
    • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

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