Sr. Corporate Processing Team Lead

Job Responsibilities

• Oversee all aspects of the Corporate Loan Processing Team including pipeline management of the team, employee development, coaching, training, quality control checks and performance management.
• Respond to Corporate Loan Processing Team loan level and system questions with accuracy, in a timely manner.
• Afford assistance to the Corporate Loan Processing Team with Underwriting and Closing escalations.
• Effectively collaborate and manage business relationships with dedicated Branch Managers and Operations staff.
• Schedule, maintain, and conduct weekly pipeline calls with dedicated branches.
• Schedule and maintain weekly one on one calls with Corporate Loan Processing Team members.
• Schedule and maintain weekly team and department calls.
• Work with other Team Leads and Regional Corporate Processing Manager.
• Oversee and ensure accurate timekeeping for the team, including reviewing and approving timecards, handling timecard discrepancies, and monitoring attendance and overtime.
• Assign and delegate loan files to the Corporate Loan Processing Team.
• Oversee the team’s file quality and ensure turn times of loan files are within company SLA requirements.
• Respond to e-mails, and/or phone calls within company SLA requirements.
• Perform a thorough review and analysis of borrower’s credit, income and assets as required by loan program before submitting the file to Underwriting.
• Quality control checks on the team’s files to identify any training needs.
• Afford assistance by completing required loan submission, resubmission and closing checklists.
• Maintain oversight of the team pipeline to ensure compliance as it pertains to RESPA, TIL, HMDA, Reg. B, and all mortgage related regulations; prepare proper disclosures and redisclosures as required by regulations.
• Document all communication related to the loan application in the LOS system’s notes.
• Afford assistance to Closing, Secondary, and Servicing to obtain documentation needed to clear outstanding suspense items for loans worked on and/or loans worked on from other transition team members.
• Perform other duties as required.

Qualifications And Skills

• A High School Diploma or equivalent.
• Minimum of 5 years’ residential mortgage processing experience required.
• Prior Team Lead/Management experience required.
• Knowledge of RESPA guidelines and all mortgage and consumer lending regulations.
• Experience with Encompass.
• Excellent analytical, prioritization and communication skills.
• Proficient with Microsoft Office Suite.