Sr. Content Designer, Connected Fitness

About the role

The Workouts Design Team at Peloton is focused on designing new software experiences that enable people to live both healthier and longer lives. The team works collaboratively with designers across the organization to create new workout experiences, novel software interactions for new hardware products, and intuitive ways of getting the best workout at-home, outdoors, or even in the gym. Our Content Designers work strategically and cross-functionally to help craft flows for our members with intentional content that informs and helps our users make decisions to get maximum benefit from our fitness experiences. They approach problems with an agile mentality and rapidly iterate alongside cross-functional partners.

Responsibilities

• Collaborate with cross-functional teams, including UX/UI designers, product managers, UXR/Analytics, and engineering to understand user needs and product goals
• Lead the creation and development of content strategies that influence the overall user experience
• Craft member-centric content for a variety of touchpoints across member journeys including UI, notifications, help documentation, etc.
• Partner with Brand and Product Marketing teams to develop and maintain a consistent tone of voice across our products
• Conduct content audits to ensure accuracy, relevance, quality, and adherence to the style guide
• Organize and maintain docs, decks and design files that can easily be tracked by cross-functional teams and partners
• Work closely with other Content Designers to develop and maintain content style guide, drive and advocate for best practices, and stay in the know of industry trends that could improve content strategies
• Help write content standards and contribute to our style guide
• Partner with legal, localization and support teams to ensure the content is accurately and responsibly launched

Requirements

6+ years experience as a Content Designer or similar role (e.g. UX Writer, Content Strategist) in a software product environment

A deep understanding of user experience and how content, design, research and more come together to build frictionless user flows

Skills to set up frameworks and brainstorm initial design concepts

The ability to present ideas, bring strategies to life, and incorporate feedback into your iterative work

Experience working with AI, including dynamic and non-deterministic interfaces

Comfortable working with ambiguous requirements and ability to quickly adapt and flex on direction of projects

Excellent communication and organizational skills

Cognitive awareness of wider business goals, delivering intuitive and user-centered design solutions

Familiarity with the design systems, interaction patterns, and limitations of cross functional platforms - specifically Android, iOS, and web apps.

Qualifications

Portfolio that showcases your craft and demonstrates how you think and solve problems

Skills

• Self-motivated, strategic, highly collaborative, proactive project owner
• Proactively take leadership over delivering outcomes

Benefits

Base Salary Range: $173,500 USD - $213,100 USD

Peloton offers a comprehensive benefits package including:

• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401(k), tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

Company Information

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.