Sr Consultant, Release Management, Integrated Portfolio Services (IPS)

About the role

Northern Trust is a global leader in wealth management, asset servicing, asset management, and banking services. Founded in 1889, the company adheres to three core principles: Service, Expertise, and Integrity. These principles guide the company's business conduct, which it aims to instill in its partners and provide to its clients and communities worldwide.

Responsibilities

• Provide release related support for multiple Technology teams
• Confirm that Fixed Versions are created in ADO and that User Stories are associated to the Fix Version
• Coordinate with Release Management and Omnium Support teams for code deployments into INT and Production environments
• Ensure that all test plan and approval/signoff documentation required for Production releases are uploaded into the Release Management tool
• Plan and coordinate pre-release and in-flight release activities; including creating release runbooks (as needed), facilitate preparation calls with key stakeholders, and provide regular stakeholder status updates
• Track release progress, manage risks, and resolve issues that affect release scope, schedule, and quality
• Complete post release activities such as the closure of INT and PROD ServiceNow requests and Release Management UI (Bi-Frost) package cleanup
• Demonstrate leadership throughout the testing cycles; effectively lead meetings, drive agendas, set expectations, hold team accountable for results, be proactive on execution and follow-up on takeaways
• Participate in release retrospectives monthly to identify lessons learned and to foster an environment of continuous improvement for testing and release management workflows
• Identify broken processes and recommend process improvements to streamline and optimize delivery execution
• Demonstrate critical thinking to anticipate and connect opportunities and resolve challenges / escalations
• Demonstrate strong collaboration with others and high emotional intelligence to build productive and strategic relationships
• Self-starter, performs independently with limited coaching, leads peers, and consults with shared services teams across HFS & NT to solve issues

Requirements

• Proven track record of excellent coordination execution
• High attention to detail and acts with urgency
• Excellent oral and written communication skills
• Able to manage multiple tasks simultaneously and with accuracy
• Able to run a meeting and drive an agenda
• Able to lead employees from various functions to communicate, coordinate work across multiple workstreams, and collaborate in solving problems as one team
• Highly flexible and adaptable to change; capable of being a 'change agent' to identify and drive productivity transformation
• Strong analytical, organizational, and problem-solving skills ("solutions-oriented" mindset)
• Client relationship focused (internal relationships)
• Excellent client-service skills and high emotional intelligence (EQ)
• Minimum of 3-10+ years of experience; Agile, project coordination or release management preferred
• Familiarity with Agile tools such as Atlassian and/or Azure DevOps or a willingness to learn
• Familiarity with the Microsoft Suite (Excel, Word, PowerPoint, Outlook, Visio)
• Familiarity with project coordination tools and concepts
• Familiarity and the ability to utilize formal Agile methodology and frameworks (Kanban and Scrum), principles, techniques, and values for the delivery of new and enhanced applications is a plus
• A genuine desire and capability to work in a fast-paced, professional, inclusive environment which requires teamwork, well-honed problem-solving skills, frequent re-prioritization, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement and best practices

Qualifications

• A College or University degree
• Relevant proven work experience
• Familiarity with Technology, Financial Services, or Alternative Asset Management specific
• Familiarity with the Microsoft Suite (Excel, Word, PowerPoint, Outlook, Visio)
• Familiarity with project coordination tools and concepts
• Familiarity and the ability to utilize formal Agile methodology and frameworks (Kanban and Scrum), principles, techniques, and values for the delivery of new and enhanced applications is a plus

Skills

• Proven track record of excellent coordination execution
• High attention to detail and acts with urgency
• Excellent oral and written communication skills
• Able to manage multiple tasks simultaneously and with accuracy
• Able to run a meeting and drive an agenda
• Able to lead employees from various functions to communicate, coordinate work across multiple workstreams, and collaborate in solving problems as one team
• Highly flexible and adaptable to change; capable of being a 'change agent' to identify and drive productivity transformation
• Strong analytical, organizational, and problem-solving skills ("solutions-oriented" mindset)
• Client relationship focused (internal relationships)
• Excellent client-service skills and high emotional intelligence (EQ)
• Minimum of 3-10+ years of experience; Agile, project coordination or release management preferred
• Familiarity with Agile tools such as Atlassian and/or Azure DevOps or a willingness to learn
• Familiarity with the Microsoft Suite (Excel, Word, PowerPoint, Outlook, Visio)
• Familiarity with project coordination tools and concepts
• Familiarity and the ability to utilize formal Agile methodology and frameworks (Kanban and Scrum), principles, techniques, and values for the delivery of new and enhanced applications is a plus
• A genuine desire and capability to work in a fast-paced, professional, inclusive environment which requires teamwork, well-honed problem-solving skills, frequent re-prioritization, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement and best practices

Pay

$83,100 - 141,300 USD

Schedule

Full-time

Benefits

Comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.