Sr. Commercial Liability Claim Representative - San Diego, CA

We need to output only HTML fragment, no markdown fences, no html/body tags. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. We need to parse the job description. First, there is a preamble about military affiliated job seekers, Travelers Promise, etc. That's likely "About the role" or maybe "About the company". The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" heading for description of company and role overview. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The text includes "ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies...". That's not boilerplate; it's about eligibility. Should we keep? It's part of job description. Probably keep as part of About the role. We need to include sections only when posting has real specific content. Let's identify sections: - About the role / company: The first paragraph(s) about Travelers Promise, culture, etc. Also the military affiliated note. Could be "About the role". We'll include. - Responsibilities: The "What Will You Do?" section lists many duties. That's responsibilities. - Requirements: Minimum Education Required, Additional Qualifications/Responsibilities, What Is the Opportunity? maybe includes sign-on bonus, etc. Also "What Is the Opportunity?" includes sign-on bonus eligibility, etc. Could be part of Requirements or Qualifications. - Qualifications: "What Will Our Ideal Candidate Have?" includes Bachelor's Degree, 3 years experience, etc. Also "What is a Must Have?" includes two years bodily injury liability claim handling experience. - Skills: The list of Job Specific Technical Competencies and proficiency levels (Intermediate/Basic). Also "Strong negotiation and customer service skills." etc. Could be Skills. - Benefits: Not explicitly listed besides sign-on bonus mention, performance-based cash incentive awards, maybe benefits not detailed. The posting mentions "As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards." Also "This position is eligible for a sign-on bonus." That's benefits? Could be considered Benefits. Also maybe "Salary Range" is Pay. - Pay: Salary Range $85,600.00 - $141,200.00 (nationwide market range) and also later Salary Range $75,000-$100,000 (maybe specific). There's duplication. We need to preserve all substantive info; we should not invent or summarize away detail. We have two salary ranges: one from "Compensation Overview" and later "Job_Category Claims Job Code Ins Insurance Affiliate Sponsor Travelers Insurance Salary Range $75,000-$100,000". We need to include both? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should include both salary ranges as they appear. However we should avoid duplication? The later one may be duplicate but it's still substantive. We could combine? But that would be summarizing. Better to list both as separate statements under Pay. - Schedule: Not mentioned. So we should not create Schedule section. - Benefits: We have sign-on bonus, performance-based cash incentive awards. Also maybe "comprehensive compensation and benefits program". That's benefits. We'll include Benefits section with those details. - Also there is "Target Openings 1". That's maybe metadata; could be included in About the role or maybe as a short p. - "Auto req ID 483684BR" is metadata; we should fold minor metadata into a short

or drop it. Probably drop or include in a short p under About the role? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include a short p with that info. - Also "City* San Diego State* California Job_Category Claims Job Code Ins Insurance Affiliate Sponsor Travelers Insurance". That's metadata; we can fold into short p. We need to avoid boilerplate like EEO etc. Not present. Now structure: We'll output:

About the role

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings: 1. Auto req ID: 483684BR. City: San Diego, State: California. Job Category: Claims. Job Code: Ins Insurance Affiliate Sponsor: Travelers Insurance.

But we need to be careful not to invent. The phrase "Target Openings 1" is present; we can write "Target Openings: 1." That's fine. Now Responsibilities: We'll take the "What Will You Do?" block. It's a long list of duties. We'll put each as

inside

. We need to preserve all substantive information; we should not omit any duty. We'll need to split sentences into list items. The original is a paragraph with many sentences separated by periods. We'll convert each sentence to a list item. Ensure we keep all details. Let's extract sentences from "What Will You Do?": "Directly handles assigned severe claims." "Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case." "Consults with Manager on use of Claim Coverage Counsel as needed." "Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential." "Interview witnesses and stakeholders; take necessary statements, as strategically appropriate." "Completes outside investigation as needed per case specifics." "Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts." "Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation." "Maintains claim files and documents claim file activities in accordance with established procedures." "Utilizes evaluation documentation tools in accordance with department guidelines." "Proactively review Claim File Analysis (CFA) for adherence to quality standards and trend analysis." "Utilizes diary management system to ensure that all claims are handled timely." "At required time intervals, evaluate liability and damages exposure." "Establishes and maintains proper indemnity and expense reserves." "Recommends appropriate cases for discussion at roundtable." "Attends and/or presents at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense." "Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others." "Develops and employs creative resolution strategies." "Promptly and properly disposition all claims within delegated authority." "Negotiates disposition of claims with insureds and claimants or their legal representatives." "Recognizes and implements alternate means of resolution." "Manages litigated claims." "Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers." "Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy." "Tracks and controls legal expenses to assure cost-effective resolution." "Effectively and efficiently manage both allocated and unallocated loss adjustment expenses." "Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed." "Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options." "Recognizes cases, based on severity/ complexity protocols that should be transferred to another level of claim professional and refers on a timely basis." "Appropriately deals with information that is considered personal and confidential." "Fulfills specific service commitments made to certain accounts, as outlined in Special. Account Communication (SAC) instructions and inquiries from agents and brokers." "Represents the company as a technical resource; attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws." "Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength." "Shares accountability with business partners to achieve and sustain quality results." "Evaluates all claims for recovery potential; directly handles recovery efforts and/or engage and directs Company resources for recovery efforts." "In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements." "Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated." "Perform other duties as assigned." We need to keep all. We'll output as
• ...
. Now Requirements: Could include Minimum Education Required, Additional Qualifications/Responsibilities, What Is the Opportunity? (sign-on bonus). Also maybe "What Is the Opportunity?" includes sign-on bonus eligibility, etc. We'll treat as Requirements. But we also have Qualifications section: "What Will Our Ideal Candidate Have?" and "What is a Must Have?" plus list of competencies. We need to decide split: Requirements could be education and experience minimums; Qualifications could be ideal candidate attributes; Skills could be technical competencies. Let's follow typical pattern: Requirements: Minimum Education Required, Additional Qualifications/Responsibilities (maybe includes Bachelor's Degree etc). But the "Additional Qualifications/Responsibilities" heading seems to be a section heading in the original; it includes "What Will Our Ideal Candidate Have?" Actually after "Additional Qualifications/Responsibilities" there is "What Will Our Ideal Candidate Have?" So that block is under Additional Qualifications/Responsibilities. So we could treat that as Qualifications. Thus: Requirements section: Minimum Education Required High School/GED. Also maybe "What Is the Opportunity?" includes sign-on bonus? That's more about benefits/opportunity. But we could put sign-on bonus under Benefits. Let's parse: After "What Is the Opportunity?" we have: "This position is eligible for a sign-on bonus. Under general supervision, the position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability related Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff." That seems like a mix of opportunity and responsibilities. But we already have responsibilities covered earlier. The "What Is the Opportunity?" also includes sign-on bonus eligibility. We'll treat sign-on bonus as Benefits. Thus Requirements: Minimum Education Required High School/GED. Also maybe "Additional Qualifications/Responsibilities" is actually a