Sr. Cloud & Infrastructure Engineer

About the role

Design, optimize, support, and further automate the cloud infrastructure that powers Global Payments’ business platforms. The role focuses on AWS and Azure environments, hybrid solutions, and continuous improvement of platform stability, security, and availability.

Responsibilities

• Formulate and execute cloud infrastructure designs in AWS and Azure, including ancillary and on‑premises services.
• Support automated build methodologies for resource provisioning, hardening, PaaS offerings, load balancer rules, and firewall policies.
• Own engineering efforts for multiple concurrent projects, collaborating with business owners, product teams, and application teams.
• Maintain installation and configuration procedures and drive automation around them.
• Provide cross‑training and mentoring to team members, building shared knowledge and eliminating single points of failure.
• Establish and support technical policies and procedures with management and peers.
• Deliver up‑to‑date, accurate operational procedures and ensure they are understood by operational teams.
• Drive compliance and security initiatives for managed systems.
• Continuously improve stability and availability of infrastructure services.
• Collaborate with Project Managers and Infrastructure Coordinators on project progress, issues, and solutions.

Qualifications

• Bachelor’s degree in Computer Science or a related field, or equivalent work experience.
• 5–7 years of systems administration, design, engineering, or comparable IT technical experience.
• Design and operations experience in both AWS and Azure environments.
• Experience with enterprise repositories (e.g., GitHub Enterprise) and CI/CD pipelines (e.g., Jenkins, Harness).
• Strong communication skills for leading design discussions, planning sessions, and triage.
• Proven ability to take full ownership of tasks, projects, and responsibilities.
• Ability to work independently and as part of a team.
• Analytical and problem‑solving skills with a documented troubleshooting methodology.
• Willingness to work off‑hours, participate in on‑call rotations, and support project release windows.
• Commitment to innovative ideas, even when they may initially seem unpopular.
• Good organization, task, and time‑management skills while maintaining work/life balance.

Skills

• Infrastructure as Code (IaC) tools: Terraform, Ansible, PowerShell, Python.
• Multiple scripting languages and automation expertise.
• Linux and Windows Server administration via automated processes.
• Infrastructure services: Active Directory, DHCP, DNS, DFS, Group Policy.
• Virtualization platforms: VMware ESXi, vCenter, vCAC, VDI solutions.
• Configuration management and software deployment principles.
• Bonus: Network principles and architecture, enterprise monitoring solutions, storage technologies and SANs (e.g., Pure, NetApp, EMC).

Benefits

• Competitive salary and benefits package.
• Opportunities for skill growth and career advancement within a global business.
• Access to learning, development, and on‑the‑job experiences.
• Supportive, inclusive team environment where ideas and input matter.
• Time to give back through community and charity initiatives.
• Global employee assistance programme supporting wellbeing.
• Recognition through a global platform celebrating achievements.

Applicants must be authorized to work in the United States without the need for employment‑based visa sponsorship now or in the future. This position does not offer visa sponsorship.