Sr. Cloud Engineer - FS Poly

About the role

We are seeking a Senior Cloud Engineer with deep experience operating and managing enterprise-scale services in complex, mission-critical environments. Our priority is hiring engineers who understand how enterprise services integrate, perform, and operate together to deliver a reliable, high-quality user experience.

Key Responsibilities

• Engineer, operate, and support enterprise-grade services in cloud and hybrid environments
• Lead and support migration of on-premises services to cloud platforms, ensuring continuity, performance, and reliability
• Manage and optimize service performance, availability, and scalability across multiple enterprise systems
• Implement and maintain monitoring, alerting, and performance management solutions
• Ensure services meet defined SLAs, SLOs, and operational requirements
• Troubleshoot complex service integration and performance issues across infrastructure, identity, and user environments
• Partner with infrastructure, security, and operations teams to ensure secure, compliant, and resilient service delivery
• Document service architectures, operational runbooks, and support procedures
• Provide senior-level technical guidance and mentoring to engineering peers

Required Qualifications

• Active Full Scope Polygraph (required; no exceptions)
• Senior-level experience as a Cloud Engineer, Infrastructure Engineer, or Enterprise Services Engineer
• Strong background supporting multiple enterprise services simultaneously in production environments
• Demonstrated experience transitioning on-premises infrastructure and services into cloud environments
• Deep understanding of:
• Service availability and resiliency
• Performance monitoring and tuning
• Incident response and root cause analysis
• SLA/SLO-driven operations
• Experience operating in secure, highly regulated environments
• Cloud & Infrastructure Focus: Azure-based enterprise environments (experience with AWS or other cloud platforms also valued)
• Hybrid cloud and on-prem integration
• Identity, access, and directory services
• Virtual desktop and end-user computing platforms
• Enterprise monitoring and observability tooling
• Experience in the following technologies significantly improves alignment with our needs, a plus:
• Tanium
• Login
• VSI
• Cayosoft1ES
• L1 / Voss
• Kion
• Splunk
• Azure Performance Monitoring
• Citrix VDI
• Active Directory Engineering / Entra ID Engineering

CDW Commitment

CDW is committed to being an AI-fluent organization. We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making.

Equal Opportunity Employer

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.