Sr. Clinical Program Coordinator - Bascom Palmer Eye Institute (Miami, FL)

Core Job Functions

Supervises, directs, and coordinates assignments and tasks within the program to ensure seamless operations.

Evaluates program effectiveness, analyzes results, and recommends appropriate action.

Captivates clinical program activities with other departments and staff to ensure optimal efficiency.

Serves as a main point of contact to facilitate communication between stakeholders.

Serves as a liaison to develop collaborative partnerships across teams and/or patients to streamline processes and enhance departmental productivity.

Trains, develops, and empowers staff to effectively perform their jobs.

Oversees employee-related activities and administration which may include hiring, performance appraisals, disciplinary actions, terminations, and employee time records.

Develops program/departmental communications and may involve promotional materials for distribution.

Prepares reports which may include financial statements, and records for management or outside agencies.

Provides leadership with recommendations for process changes to improve overall performance.

Maintains required records and reports statistics for administrative, quality assurance, and safety and control purposes.

Ensures confidentiality of patient and hospital business information.

Captivates the maintenance of established supply levels in designated areas, as needed.

Core Qualifications

• Education: Bachelor’s degree in relevant field required.
• Certification and Licensing: Refer To Department Description For Applicable Certification Requirements.
• Experience: Minimum 3 Years Of Relevant Experience Required.
• Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Department Addendum

• Program oversight: Provide support to Medical Student Education, Visiting Students/Residents, and Observership Programs including: MPH Program, Undergraduate Pre-Med Programs, Undergraduate Shadowing Program (UM and external students), Clinical skills workshop and rotations at all BPEI sites, Medical Student Mentorship in Ophthalmology Program, Observerships, Short-Term Visiting Student/Faculty Program, Diversity Scholar Program, and visitors.
• Administrative Responsibilities: Prepare annual academic report for the faculty involved in medical education. Collect and organize Grand Rounds and lecture information. Assist in coordinating Ophthalmology Resident Lecture Series and Annual Residents Day meeting. Assist senior manager, manager, and mentor/support program coordinator. Conduct and coordinate fellowship interviews. Assist with recruitment, onboarding/offboarding and orientation processes. Oversees the finances of ophthalmology medical students, observership, and education grants. Stay current on regulatory and industry standard guidelines for residency and fellowship program management.

Pay

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Schedule

Full time.

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, tuition remission and more.