Sr. Client Coordinator

SGX, part of the Propelis Group, brings together more than 150 years of combined experience from SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. The company offers a full suite of solutions, including artwork and file preparation, plate and cylinder production, and metal deco services, supported by advanced technology and a global footprint.

About the role

Serves as Project Manager and print technical expert for a key global account, onsite at the client’s office (4 days/week, 1 day remote) in midtown Manhattan. The purpose of this position is to facilitate packaging projects in the upfront planning and execution phases of the workflow. As a key facilitator within the supply chain for packaging artwork, you will communicate with clients, design firms, printers, and our operations team to ensure proper printability for packaging and help maintain and improve the SGX relationship with the client.

Responsibilities

• Consult with clients, agencies, and operations during the artwork development and pre‑press execution phases.
• Run and/or attend pre‑production meetings and print trials, especially for high‑complexity projects.
• Manage estimating, obtain Purchase Orders, and ensure invoices are paid on time.
• Respond promptly to clients, building rapport and trust.
• Lead and manage relationships with the client(s) and internal/external stakeholders.
• Communicate artwork issues to all stakeholders.
• Document critical information that may impact quality.
• Participate in process‑improvement efforts and production meetings.
• Verify technical supplied data is correct to supplied art.
• Manage project timelines and simultaneously handle multiple projects.
• Communicate received and shipped art to on‑site personnel, sales, and client; perform user functionality in the client’s artwork‑tracking database.
• Understand the client’s process (deliverables, rework) and communicate issues to management.
• Enter orders, ensuring they are complete and concise for production.
• Understand all aspects of production and manufacturing.
• Create and update price matrices based on client needs.
• Provide training and guidance to junior Project Managers or new team members.
• Perform additional duties as needed.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, or a related field.
• 3+ years progressive project coordination experience, or an equivalent combination of education and experience.
• Occasional travel locally, nationally, and/or internationally may be required.
• High proficiency in MS Office Suite, Outlook, and Internet applications.
• Strong analytical, prioritizing, interpersonal, problem‑solving, presentation, budgeting, project management (from conception to completion), and planning skills.
• Excellent verbal and written communication skills, including analysis, interpretation, and reasoning.
• Solid understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers, internal teams, and external clients.
• Ability to work autonomously and within a team in a fast‑paced, deadline‑oriented environment.
• Ability to influence peers and management.
• Self‑motivated with critical attention to detail, deadlines, and reporting.

Physical aspects / Work environment

• Regularly required to stand, walk, sit, talk, hear, and see.
• Regularly/occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Noise level in the work environment may be high.
• Reasonable accommodations may be made to enable individuals to perform essential functions.

About Propelis

Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio. For more information, visit www.SGXgraphics.com.

Pay

The U.S. pay range for this position is $100,000 USD – $110,000 USD annually. Final compensation will consider the candidate’s location, experience, and other job‑related factors.

Benefits

• Selection of health care plans with prescription drug coverage.
• Dental plan.
• Vision plan.
• Basic and supplemental life insurance.
• Flexible spending account for medical and dependent care expenses or a health savings account, based on plan selection.
• Short‑term and long‑term disability coverage.
• 401(k) Savings Plan.