Sr. Client Account Manager, Retail

About the role

Pinterest is a platform where millions of people discover creative ideas, dreams, and plans for memorable moments. We aim to inspire everyone to create the life they love, and we're looking for someone who wants to be part of that mission. Join us to ignite innovation, transform passion into growth, and celebrate diverse experiences.

What You'll Do

• Plan, execute, upsell, and optimize data-driven ad campaigns in collaboration with internal teams.
• Build and maintain strategic partnerships, aligning with stakeholder goals across all funnel stages.
• Ensure accurate implementation of first-party data and campaign launches with cross-functional teams.
• Optimize media campaigns and audience targeting daily using various technologies and platforms.
• Deliver weekly campaign performance reporting and insights.
• Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement strategies.
• Provide exceptional client service through communication, issue resolution, and seamless execution.
• Simplify complex processes, upsell, and pitch strategic solutions, and continuously improve campaigns.

What We're Looking For

• Proven experience managing and growing client accounts with data-driven strategies.
• Strong knowledge of advertising best practices and technical media measurement.
• Skilled at identifying client needs, communicating persuasive recommendations, and overcoming objections.
• Able to build and execute full-funnel sales strategies, driving adoption and conversions.
• Excellent at managing multiple campaigns, tasks, and timelines simultaneously.
• Outstanding verbal and written communication skills with a proactive, problem-solving mindset.
• Leverages AI to work more efficiently, whether it's streamlining optimizations, preparing for client meetings, or surfacing insights from campaign data, while maintaining attention to detail and a high bar for accuracy.
• Bachelor’s degree in Business, Sales, or related field, or equivalent experience.

Qualifications

• In-Office Requirement: 2 times per week in the Chicago office.
• Relocation Statement: Not eligible for relocation assistance.

Benefits

• Base Salary Range: $91,963—$160,935 USD
• Eligible for equity and incentive compensation.