Sr. Claims Specialist, Property

About the role

Sompo is seeking a Sr. Claims Specialist for its North America First Party Property Claims team. The successful candidate will adjust complex commercial property exposures, provide insight and analysis, and oversee claim adjustment for First Party Property business, including Middle Market, Shared & Layered, Excess & Surplus commercial‑based property line exposures.

Location: This position can be based out of Boston, MA; Alpharetta, GA; Charlotte, NC; Dallas, TX; Purchase, NY; NYC, NY; Morristown, NJ; or any other Sompo US office.

Responsibilities

• Handle Commercial Property claim exposures for North American Property business units, including related systems and processes.
• Evaluate exposures and make claim decisions on first‑party property claims, while providing guidance on complex coverage, liability, and damages issues.
• Manage loss adjustment expense and ensure efficient, timely, and accurate claim reporting, including narratives and financial calculations.
• Report exposures, reserves, trends, and claim metrics to Underwriting, Senior Management, reinsurers, and key internal stakeholders.
• Partner with actuarial, ceding reinsurance, underwriting, operations, finance, and other functional groups to support reporting, communication, and business needs.
• Maintain compliance with best practices and procedures, build strong relationships with brokers and agents, and support additional duties and travel as needed.

Requirements

• Minimum 5 years of relevant claims experience with a track record of increasing responsibility.
• Direct experience handling Commercial Property and E&S Property claims, including quota‑share, shared/layered, and excess claims.
• Preference for candidates pursuing or holding an insurance designation such as CPCU.
• Proven ability to manage high‑volume workflows effectively, including during catastrophic events.
• Strong collaboration skills with the ability to build close working relationships across departments, especially underwriting and actuarial.
• Excellent negotiation, analytical, written, organizational, and computer skills; construction/property estimating and experience with Guidewire, Genius, or ImageRight are a plus.

Pay

Salary Range: $100,000 – $175,000. Actual compensation will depend on factors such as cost of living at the work location, qualifications, skills, competencies, and relevant experience. Compensation includes a base salary and performance‑based incentives that are adjusted based on company and individual performance.

Benefits

• Two medical plans to choose from: a Traditional PPO and a Consumer‑Driven Health Plan with a Health Savings Account and competitive employer contribution.
• Pharmacy benefits with mail‑order options.
• Dental benefits, including orthodontia for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company‑paid Life & AD&D benefits, with optional supplemental coverage for employee, spouse, and children.
• Company‑paid Disability benefits with competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid‑time‑off programs, including company‑paid holidays.
• Competitive Parental Leave benefits & Adoption Assistance program.
• Employee Assistance Program.
• Tax‑Free Commuter Benefit.
• Tuition Reimbursement & Professional Qualification benefits.