Sr. Channel Marketing Manager, Integrated Channel Marketing and Global Events, Amazon Devices & Services
Key job responsibilities
- Strategy & Vision
- Define the long-term marketing vision for offline retail experience across The Home Depot, Pro and Homebuilder channels.
- Develop retailer-specific strategies that balance the needs of the shopper, the retailer, and the Amazon brands, most specifically Ring&Blink.
- Develop offline marketing strategies and CX for new and new-to-world products that inform, engage, and drive early adoption.
- Be a strategic thought-leader and collaborator with product marketing, product management, and design to determine messaging priorities for the offline environment.
- Shopper Marketing & In-Store Experience
- Lead shopper marketing program development across key accounts (Home Depot, Pro Channel and Homebuilder).
- Champion CX initiatives to raise the bar for global in-store experiences, gaining approval at the Director level.
- Create CX experiments that, if successful, can be scaled for future offline experiences.
- Own and maintain the offline playbook, making changes as needed to invent and simplify as we scale.
- AI & Process Innovation
- Develop and implement AI-powered tools and mechanisms to streamline in-store program operations, automate reporting, and improve cross-functional collaboration.
- Champion AI adoption and process automation across the team, building tools and training programs to enhance team capabilities.
- Execution & Operations
- Manage in-store merchandising execution including go-to-market asset creation (tear pads, dummy units, POP displays, digital content).
- Manage lead-times, workback schedules, and in-store project budgets.
- Develop marketing support programs for distributors and independent retailers.
- Cross-Functional Leadership & Stakeholder Management
- Build and maintain relationships with Visual Merchandising, Marketing, In-store Operations, and Merchant teams at key retailers.
- Clarify and drive project commitments; establish and maintain clear chains of ownership.
- Anticipate changes and bottlenecks, provide escalation management, and balance customer needs vs. technical and operational constraints.
- Measurement & Insights
- Measure the performance of in-store CX through qualitative and quantitative research, utilizing AI-powered analytics tools.
- Leverage marketing programs and data to identify strategic selling opportunities.
- 6+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- Experience leading go-to-market for consumer software or hardware product launches
- Experience using any of SQL or other analytical tools for conducting data analysis
- Experience with customer segmentation, profiling, and targeting
About the team
The Ring & Blink Offline Channel Marketing team expands the distribution and availability of Ring & Blink Devices, Features, and Services by initiating and managing partnerships with offline retailers. This role sits within the Integrated Channel Marketing and Global Events organization supporting all in-store, digital and event experiences in the retail channel — including consumer electronics, mass merchants, regional chains, DIY, hardware, and club stores across multiple market segments. The focus is North America, with frequent collaboration with Ring & Blink Channel Marketing globally to learn and share best practices.
Basic Qualifications
Preferred Qualifications
About Amazon
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Benefits
Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.