SR CATERING MANAGER- Texas Womens University- DENTON, TX

Location: Campus Dining Catering – Texas Women's University

Salary: $65,000–70,000

About the role

At over 300 colleges and universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking a Senior Catering Manager to lead the catering department on-site at Texas Women’s University. You will develop and drive catering solutions to meet customer needs while working closely with the Catering Chef on menu development. Events range from coffee services to exclusive VIP dining occasions. Evenings, weekends, and some holidays are required as needed.

Responsibilities

• Coordinate and execute both internal and external catering events to ensure seamless execution and outstanding customer satisfaction.
• Develop and maintain the catering marketing plan, offering clients a comprehensive event-planning service and detailed menu development that aligns with their needs and preferences.
• Lead the hiring, training, and scheduling of catering staff, actively contributing to the development of existing staff in service techniques, menu presentation, policies, and procedures.
• Ensure the successful operations of catering functions, including meticulous control over labor and food costs, and be responsible for preparation, transportation, setup, operation, and cleanup of all events.
• Foster strong client relationships to align our programs with their objectives, driving satisfaction and retention.
• Perform other duties as assigned to support the efficient functioning of dining service operations.

Qualifications

• A.S. degree or equivalent experience.
• General hospitality knowledge and interest in sustainability and sustainable food practices.
• At least two years of similar work experience.
• Ability to interact with a diverse and high-volume customer base in a friendly and efficient manner.
• Ability to operate a web-based ordering system, process customer requests, changes to orders, menu updates, and client profiles.
• Proficient with word processing and spreadsheet applications.
• Ability to write professional and efficient emails to clients and customers.
• Ability to meet company-specific uniform standards for this position and utilize all Personal Protective Equipment per company guidelines.
• Ability to work at times with minimal supervision, accomplish tasks without direct instruction, and problem-solve for the best solutions.

This position supervises hourly employees, including delivery personnel and culinary personnel.

Benefits

• Medical, dental, and vision insurance.
• Life insurance / AD&D and disability insurance.
• Retirement plan.
• Paid time off and holiday time off (varies by site/state).
• Associate shopping program.
• Health and wellness programs.
• Discount marketplace.
• Identity theft protection.
• Pet insurance.
• Commuter benefits.
• Employee Assistance Program.
• Flexible Spending Accounts (FSAs).
• Paid parental leave and personal leave.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.