Sr. Category Manager - Technology & Global Services

About the role

The Senior Category Manager is responsible for managing all demand management and supply management activities for one or more categories of spend, with the goal of optimizing the total cost of ownership, managing supplier risk, ensuring suppliers adhere to needed timelines, and meeting all business stakeholders' needs.

Responsibilities

• Serve in a relationship management role with key business/executive partners to drive collaboration, prioritization of business needs for contract support, and ensure engagement of appropriate resources across TSSM to deliver supply value with effective risk mitigation.
• Actively manage pipeline of projects for team and ensure project delivery to agreed upon timelines and expectations.
• Develop an understanding of the current category activity within Truist and determine where SSM can have a greater involvement and drive value.
• Specialize by developing deep expertise within the category(s).
• Maintain deep understanding of global supply markets, competitors and product innovations.
• Build strong relationships with 'internal customers' and industry suppliers.
• Partner with Business Leaders and Executives to ensure that sourcing strategies/category plans and execution are aligned with the Business and MoE/ecosystem Goals.
• Lead cross-functional teams in the development of category specifications, RFIs, RFPs, contracts, and sourcing project plans.
• Perform market data analysis for negotiations and supplier selection, and lead high-complexity sourcing events.
• Compile commodity profile details such as supplier performance, volume forecasts, and design specifications.
• Analyze trends and dynamics of supply markets, and prepare commodity-specific performance metrics & dashboards.
• Ensure that best practices in the sourcing process are followed.
• Execute the full sourcing process which includes development of scope, supplier selection, commercial negotiation, third-party risk acceptance and contract execution.
• Engage risk stakeholders as needed for sourcing activity.
• Drive to remedy inconsistent vendor performance across the enterprise and improve vendor performance/optimizing allocation of spend.
• Promote risk excellence and sound risk management as the first line of defense by driving and owning bank-wide policies including sourcing and purchasing, travel and expense reimbursement and contingent workforce. Also ensure compliance with Bank policies for regulatory directives and other firm-wide policies.
• Participate in special projects and perform other duties as assigned.

Qualifications

• A Bachelor’s degree is required.
• 6 to 10 years of relevant experience in sourcing (and related functions) with regulated organizations known for the strength of their operational, customer service, and risk excellence.
• Demonstrated experience with managing matrixed supplier relationships.
• Direct management experience of a sourcing/procurement team function with strategic development responsibilities in Financial Services and/or heavily regulated industry.
• Ability to learn content quickly and apply a strategic lens to category spend.
• Track record of success in supplier consolidation and driving spend to preferred suppliers.
• Subject Matter Expertise in strategic sourcing methodology and techniques.
• Demonstrated ability to develop client relationships.
• Proficient analytical skills.
• Proficient written and verbal communication skills.
• Proficient project management and time management skills.
• Proficient business acumen.
• Proficient negotiation and influencing skills.
• Proficient interpersonal skills with the ability to communicate effectively at all levels, particularly at the management level.
• Self-motivated, with executive presence and presentation skills.

Preferred Qualifications

• An MBA, Masters in Supply Chain and industry certifications are preferred.
• Experience involving several of the following functions: procurement, sourcing and third party management.