Sr Category Manager, Equipment, MHE Lifecycle

About the role

Description Category Manager for MHE Lifecycle is a part of GPO – Global Procurement Organization and represents a key global role responsible for managing the procurement of MHE Lifecycle services, serving Amazon's operations and internal customers (predominantly RME – Reliability and Maintenance Engineers).

Responsibilities

• Supporting and implementing the sourcing strategy for spare parts including direct sourcing from manufacturers and distributors
• Managing supplier relationships and performance for assigned spare parts suppliers
• Regular and project specific commercial terms negotiations for spare parts
• Contributing to the Recommended Spare Parts List (RSPL) process improvement and catalog optimization
• Supporting Supply Chain Risk Assessments for spare parts with newly awarded MHE Integrators for greenfield sites
• Supporting internal customers (mainly RME) in fulfilling their needs by cooperating with suppliers of spare parts
• Developing AI Tools to optimize procurement activities for spare parts and bring team’s efficiency
• Managing hotline support contracts with MHE Integrators and service providers
• Tracking and optimizing SLA performance and response times
• Supporting contract negotiations and renewals for hotline support agreements
• Coordinating escalation processes with suppliers in partnership with RVM and RME Field teams
• Managing procurement of preventive maintenance (PM) and corrective maintenance contracts
• Supporting Prime & Peak onsite support sourcing and contract management
• Driving standardization of maintenance service scopes and pricing models across regions
• Monitoring supplier performance against maintenance KPIs and SLAs
• Travel requirement is up to 30%

Qualifications

• 5+ years of procurement, program management and supplier diversity & inclusion experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Experience using data and metrics to determine and drive improvements
• Experience managing and negotiating contracts and vendor relationships

Benefits

• Comprehensive benefits including health insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave