Sr Business Systems Consultant (DF)

About the role

Make a meaningful difference: At Thatcher Chemical facilities across the nation, our manufacturing teams create the essential chemistries, processes, and solutions that support clean water, safe environments, reliable infrastructure, and critical industries. From production and quality to logistics and distribution, your precision, dedication, and commitment to continuous improvement help transform raw materials and innovative science into real-world solutions. Your purpose-driven work plays a vital role in protecting public health, supporting communities, and shaping a safer, more sustainable future.

Responsibilities

• Partner with Finance, Operations, Supply Chain, and other business stakeholders to gather requirements and translate them into Oracle ERP/NetSuite configurations
• Map current-state business processes, identify gaps and inefficiencies, and design future-state workflows that leverage the ERP's native capabilities
• Serve as the primary liaison between business users and technical teams (internal IT, implementation partners, support)
• Build relationships with key business stakeholders and establish yourself as the go-to resource for all ERP needs
• Own the day-to-day health of the Oracle ERP/NetSuite environment: configuration, workflows, integrations, and data integrity
• Assess the current state of the ERP and identify critical maturity gaps, undocumented configurations, inconsistent change control, ad hoc support processes and build the roadmap to close them
• Build out the governance framework from scratch, change management processes, testing protocols, release management, and documentation standards
• Establish a roadmap for system maturity: modules to enable, features to adopt, technical debt to retire
• Monitor releases and new Oracle/NetSuite features and assess their fit for the business
• Act as the primary system administrator for Oracle ERP Cloud/NetSuite: user provisioning, role and permission management, and access reviews
• Own security configuration, segregation of duties, approval hierarchies, and audit controls
• Manage system configuration end-to-end: workflows, custom fields/objects, saved searches, dashboards, and forms
• Administer and monitor scheduled jobs, integrations, and data imports/exports; troubleshoot failures and performance issues
• Manage sandbox/test environments, refresh cycles, and promote configuration changes through environments in a controlled way
• Maintain the patch/release calendar & evaluate quarterly/annual ERP updates for impact before they hit production
• Serve as the escalation point for Tier 2/3 system issues, coordinating with Oracle/NetSuite support as needed
• Own system documentation: configuration standards, admin runbooks, and disaster recovery/backup procedures
• Lead or heavily contribute to new module rollouts, integrations, and enhancement projects
• Define and track KPIs for system performance and business process efficiency
• Troubleshoot and resolve system issues, escalating to Oracle support or implementation partners when needed
• Train and support end users; build a knowledge base and standard operating procedures

Qualifications

• 6+ years of experience working with Oracle ERP Cloud and/or NetSuite in business systems, ERP consulting, or systems analyst capacity
• Deep, hands-on ERP administration experience is required not just user-facing configuration, but true system admin ownership: security/roles, workflow and object configuration, environment management, and integration/job monitoring
• Proven experience translating business requirements into system configuration not just a technical implementer, but someone fluent in process design
• Experience standing up or significantly maturing a business systems function (governance, change management, documentation) is strongly preferred
• Hands-on configuration experience across core modules (e.g., Financials, Procurement, Order-to-Cash, or similar specify based on your business needs)
• Experience managing sandbox/production environment strategy, release cycles, and change promotion in a controlled, auditable way