Sr Business Manager - Onsite Greenville, NC

About the role

Join our team as a Senior Business Manager and contribute to global healthcare advancement. You'll develop and manage strategic relationships with commercial clients in our pharmaceutical services and manufacturing operations. Working at the intersection of business and science, you'll serve as the primary liaison between clients and internal teams to support growth while ensuring exceptional service delivery.

Your role will involve leading client partnerships, managing complex portfolios, and identifying expansion opportunities. You'll oversee critical business processes including demand planning, forecasting, contract negotiations, and financial performance. As a key member of our commercial team, you'll help shape business strategy while advancing our mission of making healthcare more accessible through innovative pharmaceutical solutions.

This role offers the opportunity to work with advanced pharmaceutical technologies and processes while developing and executing strategies that directly impact business growth and client satisfaction. You'll collaborate across functions to enhance operational excellence, resolve complex challenges, and ensure we consistently meet our clients' expectations.

Responsibilities

• Develop and manage strategic relationships with commercial clients in pharmaceutical services and manufacturing operations
• Serve as primary liaison between clients and internal teams to support business growth and service delivery
• Lead client partnerships and manage complex portfolios
• Identify expansion opportunities and generate business growth
• Oversee demand planning, forecasting, contract negotiations, and financial performance
• Shape business strategy and execute initiatives impacting client satisfaction
• Collaborate across functions to enhance operational excellence and resolve challenges
• Manage commercial contracts and pricing strategies
• Adhere to Good Manufacturing Practices (GMP) and safety standards

Requirements

• Demonstrated success in business management, client relationship management, or similar commercial roles
• Strong understanding of GMP regulations and pharmaceutical manufacturing processes
• Advanced financial acumen with experience in budgeting, forecasting, and business analytics
• Strong negotiation and contract management skills
• Clear communication and presentation abilities
• Experience managing complex client relationships and internal stakeholders
• Proficiency with business systems and Microsoft Office suite
• Experience with sales operations planning (S&OP) and demand forecasting
• Strong problem-solving skills with ability to manage multiple priorities
• Ability to collaborate effectively in a matrix environment
• Travel up to 25% as needed

Qualifications

• Advanced Degree plus 4 years of experience, or Bachelor's Degree plus 6 years of experience in pharmaceutical/biotech industry, preferably in CDMO environment
• Preferred fields of study: Life Sciences, Business, or related field
• Project Management Professional (PMP) certification beneficial

Schedule

Standard (Mon-Fri)