Sr. Business Intelligence Developer | Service Line Strategy Operation Analytics | Full Time

About The Role

Under the direction of a Manager, Director or Lead/Experienced developer, implements a comprehensive program to extract data using a computer programming language or collect data, then analyze it and effectively report information from this data to a variety of customers in a user-friendly and actionable way. This position generates reports, develops tools and provides consultative support as needed. Our customers include physicians, physician groups, physician leaders, hospital leaders, the Board of Trustees, system leadership, transformation consulting, clinical/non-clinical services, Markets, Community, Service Lines, Revenue Cycle, Finance, external oversight/regulatory bodies, or any other user needing information.

Responsibilities

• Generates reports, develops tools and provides consultative support as needed.
• Enhance the data driven culture within the Henry Ford health System.
• Work in cross-collaboration to gather data, generate reports, develop automated tools, and provides actionable interpretation of information to all the customers.
• Independently develop comprehensive data assets, ad-hoc reports and implement new or improved reporting processes to support strategic goals, clinical efforts, and any business initiative.
• Manage deadlines, maintain timeliness, delivery, and high quality of the products.
• Anticipate and quickly adapt to evolving needs of the customer.
• Demonstrate excellent analytical and problem-solving skills while maintaining keen attention to detail.
• Handle complex and ambiguous requests, maintain timeliness of delivery, data quality and manage changing deadlines.

Requirements

• Bachelor's Degree with a Healthcare, Computer Science, Engineering, Mathematics/Statistics, Business, OR an Applied Science major.
• Three to four (3-4) years of experience in a Healthcare OR Business setting.
• Expert in the use of advanced Excel, SQL, report building, tool development, requirements gathering and technical documentation.
• Experience in the use and design of Relational Databases, Data Models, Data Visualizations, curated datasets, data cubes OR experience in Electronic Medical Record (EMR) report development, functionality of any EMR (Epic, Cerner, McKesson or other widely used EMRs).
• Maintain code repositories on SCM system, familiar with merging, pushing, pulling, branching, staging and code commenting OR MS TFS.
• Good understanding of fundamental Computer Programming concepts OR Electronic Medical Record systems.
• Basic understanding of Statistical and Machine Learning concepts. Basic understanding of dimensional models and Data Warehouse OR Electronic Medical Record system.
• Experience in any Business Intelligence tools such as Tableau, Cognos, Looker, Toad, Minitab, Power BI, Qlik, SSRS OR any other.
• Develop multidimensional semantic layer and analytics query objects for end-users.
• Proven customer service experience with strong active listening skills.
• Able to present complex information to diverse audiences.
• Excellent written and verbal communication skills.

Qualifications

• Must be able to work independently and manage deadlines.
• Must have strong analytical and problem-solving skills.
• Must have a keen attention to detail.
• Must be able to handle complex and ambiguous requests.
• Must be able to anticipate and adapt to evolving needs of the customer.
• Must have proven customer service experience with strong active listening skills.
• Must be able to present complex information to diverse audiences.
• Must have excellent written and verbal communication skills.