Sr. Business Intelligence Analyst, Prospect Analytics

About the role

As a key member of our team, you will be responsible for driving innovation and excellence in our core services.

Responsibilities

• Develop and implement new service offerings that meet client needs and exceed expectations.
• Collaborate with cross-functional teams to ensure seamless integration and delivery of services.
• Provide exceptional customer service, ensuring all client inquiries are addressed promptly and effectively.
• Conduct regular performance reviews and provide feedback to improve service quality.
• Stay updated on industry trends and best practices to inform service enhancements.

Requirements

• Bachelor's degree in a relevant field.
• Minimum 5 years of experience in service delivery or related field.
• Proven ability to manage multiple projects simultaneously.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Experience with project management tools such as Asana or Trello.
• Knowledge of data analysis tools like Excel or Tableau.
• Ability to work independently and as part of a team.

Skills

• Excellent problem-solving and analytical skills.
• Strong organizational and time management skills.
• Ability to handle confidential information with discretion.

Benefits

We offer a comprehensive benefits package including health, life, and wellness programs, tuition assistance, career development opportunities, and more.

Pay

The starting salary range for this position is $50,000 - $70,000 annually, commensurate with experience.

Schedule

This role is full-time and requires a minimum of 40 hours per week.