Sr. Benefits Analyst- Health & Welfare Operations

We need to output HTML fragment with sections: h3 for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate. Must preserve all substantive info. We need to parse the job description. Content: First paragraph: "Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Benefits Analyst to join our People Experience Benefits team in Newport Beach, CA." That's about the role/company. Could be "About the role" or maybe "About Pacific Life". But we need to use headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have responsibilities: many bullet-like sentences after "How You’ll Help Move Us Forward". That's responsibilities. We have requirements/experience: "The Experience You Bring" list. We have qualifications: maybe overlapping with requirements. Could combine. We have skills: maybe part of experience. We have benefits: "Your Benefits Start Day 1" section. We have pay: "Base Pay Range" with $103,140.00 - $126,060.00. We have schedule: "This is a hybrid position requiring four days per week in the office." Also maybe location Newport Beach, CA. We must not include filler like "commensurate with experience". Not present. We need to output only HTML fragment, no html/body tags, no markdown. We need to use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to preserve all substantive information. Not invent or summarize away detail. We need to remove cookie/navigation/legal/EEO etc. At end there is EEO statement, we must drop that. Also "What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife" maybe drop as boilerplate? It's not legal but maybe considered promotional; but we should keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The Instagram line is not EEO but maybe considered promotional; but it's not essential job description. Might be considered boilerplate? It's not required. Safer to drop it. Also "Your Benefits Start Day 1" includes list of benefits; we need to capture that. We need to ensure we don't repeat job title as heading. Not using. We need to not put Job ID/requisition numbers as headings; none present. Now craft sections. About the role: Could include the introductory paragraph about Pacific Life and seeking Senior Benefits Analyst. That's substantive. Responsibilities: The "How You’ll Help Move Us Forward" paragraph list of duties. We'll turn each sentence into

• maybe. Requirements/Qualifications/Skills: The "The Experience You Bring" list includes experience items. Could split into Requirements (experience) and Qualifications (knowledge) and Skills (analytical, communication). But we need to avoid thin sections. Perhaps combine into one "Requirements" section with all experience, knowledge, skills. But we have separate headings allowed; we can include multiple if they have substantive content. Let's see if we can split meaningfully. Experience You Bring bullet points: - 5+ years of experience managing Health & Welfare vendor partnerships, including governance, performance management, service delivery, contract oversight, and issue resolution. - Demonstrated experience leading end-to-end Annual Enrollment operations, including project planning, system configuration, testing, vendor coordination, communications, and issue management. - Strong knowledge of Health & Welfare benefits regulations and compliance requirements, including ACA, HIPAA, ERISA, COBRA, Section 125, and applicable state and federal regulations. - Monitor and understand health and welfare benefits regulations and compliance requirements. (somewhat duplicate) - Proficiency in benefits systems and MS Office Suite, with strong Excel skills. - Working knowledge of Workday and Alight systems preferred. - Strong analytical and problem-solving skills, with the ability to interpret complex data, identify trends and risks, develop insights, and make actionable recommendations. - Excellent communication, consultation, and relationship management skills, with the ability to partner effectively with employees, vendors, leaders, and cross-functional stakeholders at all levels of the organization. - Demonstrated ability to work independently, exercise sound judgment, and successfully lead initiatives while collaborating across teams and functional areas. - Experience administering and interpreting company time off policies and programs, ensuring consistent application and compliance. We could treat first two as Requirements (experience). Next items as Qualifications (knowledge, proficiency). Next as Skills (analytical, communication, etc.). But there is overlap. Given instruction: Prefer a few substantive sections over many thin ones. So maybe we combine into one "Requirements" section covering all. But we also have separate "Skills" heading allowed; we could still include if substantive. However "Skills" would be thin if we only list a few items. Might be okay if we have enough. But we also have "Qualifications" heading; we could put knowledge and proficiency there. Let's decide: We'll have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to ensure each section has real specific content. About the role: intro paragraph. Responsibilities: list of duties from "How You’ll Help Move Us Forward". We'll break into bullet points. Requirements: maybe the experience items (5+ years managing vendor partnerships, demonstrated experience leading Annual Enrollment). Could also include experience administering time off policies. Qualifications: knowledge of regulations, proficiency in benefits systems, MS Office, Excel, Workday/Alight preferred. Skills: analytical/problem-solving, communication/relationship management, ability to work independently, etc. Benefits: list from "Your Benefits Start Day 1": Prioritization of health and wellbeing including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents; Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off; Paid Parental Leave as well as an Adoption Assistance Program; Competitive 401k savings plan with company match and an additional contribution regardless of participation. Pay: base pay range $103,140.00 - $126,060.00. Schedule: hybrid position requiring four days per week in the office. Also location Newport Beach, CA maybe include in About the role or Schedule. Could add location in About the role already mentions Newport Beach, CA. So schedule just the hybrid requirement. Now we need to format. We'll output:

  About the role

  Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Benefits Analyst to join our People Experience Benefits team in Newport Beach, CA.

  Responsibilities

  • Own the operational delivery and administration of Health & Welfare benefit programs, serving as the primary subject matter expert and accountable for medical, dental, vision, life insurance, disability, spending accounts, voluntary benefits, and wellbeing programs.
  • Provide oversight of Health & Welfare vendor partnerships, including governance, performance management, service delivery, issue resolution, and continuous improvement initiatives.
  • Serve as the primary escalation point for complex and high-priority benefits matters, including employee appeals, claims and eligibility disputes, vendor escalations, and sensitive employee situations, partnering with Shared Services, vendors, Legal, Payroll, and HR stakeholders to drive resolution and mitigate operational and compliance risks.
  • Lead Annual Enrollment operations end-to-end, including project planning, systems configurations, testing, vendor coordination, integrations, employee communications, audit controls, and issue resolution.
  • Analyze benefits data, operational metrics, employee feedback, and vendor performance to identify trends, mitigate risks, and develop recommendations for leadership.
  • Collaborate closely with internal stakeholders, including HR partners, Finance, Communications, and Legal, to optimize Benefits.
  • Oversee operational reporting, dashboards, and performance metrics across all Health & Welfare programs and vendor partners, leveraging data and trends to evaluate service delivery, compliance, and operational effectiveness.
  • Lead compliance activities for employee benefit programs, ensuring adherence to applicable federal and state regulations, including ACA, HIPAA, ERISA, COBRA, and Section 125 requirements.
  • Lead operational projects and benefit implementations, driving successful execution, stakeholder alignment, and continuous process improvement.
  • Oversee benefits-related audits, reconciliations, and financial controls, such as HSA, disability, billing, and carrier funding processes.
  • Collaborate with HRIS, Payroll and IT teams to oversee integrations of benefits data between Workday and external vendors, ensuring accuracy, timeliness, and resolving any related issues.
  • Assist with vendor contracting processes including risk ranking and due diligence.
  • Provide oversight of company time off policies and programs, ensuring compliance with applicable regulations, policy governance, and operational effectiveness.
  • Stay current on industry trends, best practices, and legislative changes affecting health and welfare benefits.

  Requirements

  • 5+ years of experience managing Health & Welfare vendor partnerships, including governance, performance management, service delivery, contract oversight, and issue resolution.
  • Demonstrated experience leading end-to-end Annual Enrollment operations, including project planning, system configuration, testing, vendor coordination, communications, and issue management.
  • Experience administering and interpreting company time off policies and programs, ensuring consistent application and compliance.

  Qualifications

  • Strong knowledge of Health & Welfare benefits regulations and compliance requirements, including ACA, HIPAA, ERISA, COBRA, Section 125, and applicable state and federal regulations.
  • Proficiency in benefits systems and MS Office Suite, with strong Excel skills.
  • Working knowledge of Workday and Alight systems preferred.

  Skills

  • Strong analytical and problem-solving skills, with the ability to interpret complex data, identify trends and risks, develop insights, and make actionable recommendations.
  • Excellent communication, consultation, and relationship management skills, with the ability to partner effectively with employees, vendors, leaders, and cross-functional stakeholders at all levels of the organization.
  • Demonstrated ability to work independently, exercise sound judgment, and successfully lead initiatives while collaborating across teams and functional areas.

  Benefits

  • Prioritization of your health and well‑being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be