Sr. Asst. Store Mgr- FT Various Locations

About the role

The Senior Store Manager (SSM) oversees a retail store and up to two additional stores within a geographic area. Key responsibilities include leading a team, managing operations, and ensuring compliance with Goodwill's policies and procedures.

Responsibilities

• Provides quality leadership for internal and external customers.
• Manages and trains store management teams.
• Hires, trains, develops, coaches, appraises performance, rewards, and disciplines employees.
• Maintains safe working conditions and enforces store standards.
• Ensures store production goals are met and maximizes sales per square foot.
• Monitors store sales to ensure revenue goals are achieved and completes required reporting.
• Administers budgets for the home store and assigned stores.
• Maintains required reports and records, including accurate employee time reporting.
• Monitors payroll expenses and maintains payroll budgets.
• Develops communication channels for open dialogue.

Requirements

• Five years of retail experience with at least two years of managerial experience.
• Valid Driver's License and state auto insurance.
• Working knowledge of Microsoft Office Applications, especially Excel.
• Proven leadership skills including business acumen, supervision, creativity, ability to adapt to change, interviewing & selection, observation, organization, planning, performance management, data analysis and reporting.
• Effective communication (both verbal and written).
• Strong interpersonal and team leadership skills.
• Ability to learn, retain, and apply production and procedures information.
• Able to perform basic computer skills, including strong working knowledge of Excel.
• Able to regularly lift up to 10 pounds and occasionally lift up to 50 pounds.
• Able to be on call on a rotating basis during weekends and holidays.

Qualifications

• High School or GED required.
• Bachelor's Degree or Advanced Education in retail management or similar concentration preferred.