Sr Associate, Sales Operations

About the role

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Tempus AI is seeking a Senior Associate to act as a strategic partner to the oncology and neuropsychiatry commercial leadership teams. This role moves beyond tactical administration to serve as the operational anchor for incentive strategy, sales analytics, and performance optimization. You will own the end-to-end incentive compensation cycle, spanning plan design, quota setting, payout calculation, and CEO Circle administration, for the somatic field organization (OCAE, CAA, and neuropsychiatry roles), and pair it with the business analytics that explain field performance. You will bridge the gap between raw data and commercial strategy, enabling leadership to make informed, agile business decisions that accelerate growth and optimize field force effectiveness. You will own the operational integrity of our compensation and reporting frameworks while providing proactive, data-driven insights that directly influence business outcomes.

Responsibilities

• Own the structural integrity of incentive compensation plans, leveraging advanced modeling to drive desired sales behaviors while ensuring financial sustainability.
• Translate commercial strategy into tailored incentive programs that are competitive, compliant, and clearly communicated to the field organization.
• Conduct market and competitor benchmarking to keep plan design aligned with life-science industry standards.
• Partner with Finance, HR, and Legal to confirm plans are affordable, defensible, and compliant with applicable regulations before they go to the field.
• Design and administer special incentive programs and the annual CEO Circle award, including criteria design, eligibility tracking, standings communication, and final selection.
• Serve as a subject matter expert, proactively analyzing performance trends to refine compensation design, quota allocation, and resource distribution.
• Build challenging, fair, and achievable quotas for representatives and managers across the somatic and neuropsychiatry field teams, using historical performance, market potential, and territory-level opportunity.
• Develop and maintain the data-driven allocation models that distribute the national goal down to area, region, and territory, and stress-test them for equity before release.
• Review and adjust quotas through the year for territory changes, market shifts, and business objectives, documenting the rationale for every change.
• Communicate quota expectations and attainment tracking to the field clearly enough that a rep can explain