Sr. Associate, Promotion/Advertising Regulatory Affairs Operations

About the role

The Sr. Associate, Promotion/Advertising Regulatory Affairs (Life Sciences) (Professional Path) is part of Alcon's Quality & Regulatory Affairs function. This role ensures products comply with global, local, and internal regulations while maintaining the highest standards of quality.

Responsibilities

• Lead the development, maintenance, and continuous improvement of Standard Operating Procedures (SOPs), process documentation, and workflows across MAP and ClaimsDrive
• Update process documentation to enhance efficiency, consistency, and compliance
• Identify and implement solutions to improve end-to-end reliability
• Oversee and streamline MAP-related communications across stakeholders
• Ensure alignment, clarity, and timely updates within cross-functional teams
• Act as a central point for operational communication and issue tracking
• Manage CRC (Claims Review Committee) escalations, ensuring timely resolution of issues
• Identify root causes of recurring challenges and implement corrective actions
• Partner with stakeholders to reduce friction and improve review cycle outcomes
• Own and maintain Ad Promo Playbooks to ensure they are current, clear, and actionable
• Standardize best practices and ensure consistent application across teams
• Drive adoption and ongoing refinement of playbook guidance
• Identify and remove operational bottlenecks to accelerate promotional material development and approval timelines
• Partner with cross-functional teams to improve planning and execution for launches
• Support initiatives that enhance claims quality and reduce rework

Requirements

• Bachelor’s Degree or equivalent years of directly related experience
• Proven ability to manage SOPs, process improvements, and cross-functional initiatives
• Excellent stakeholder management and communication skills
• Problem-solving mindset with a focus on continuous improvement

Qualifications

• Preferred qualifications include 2 years of relevant experience

Skills

• Fluency in reading, writing, understanding, and communicating in English

Benefits

Alcon offers a comprehensive benefits package including health, life, retirement, flexible time off, and more. Travel up to 10%. Alcon is an equal opportunity employer and participates in E-Verify.