Sr Associate, Payroll Tax and Services

Overview At Intuit, our mission is powering prosperity around the world. The Tax Processor 2 role is a developing position within our Tax Processing function, responsible for independently handling a queue of general and routine tax processing cases under moderate supervision. This role builds toward specialization while supporting accurate and timely tax compliance for millions of customers across our platforms. Responsibilities Preparation and submission of tax forms and amendments according to federal, state, and local requirementsExecute tax processing activities — including payroll tax filings, reconciliations, and compliance submissions — independently for recurring, established case types, under moderate supervisionResolve routine-to-moderate-complexity tax notices and penalty inquiries using established regulatory guidance, escalating cases that require specialized interpretationComplete monthly, quarterly, and annual tax reconciliations, identifying discrepancies and routing non-routine findings to a Tax Processor 3 or above for reviewExamine payroll records within own caseload for proper tax treatment and compliance with applicable lawsRespond to tax-related inquiries from customers and internal teams, explaining standard filing requirements and processes within established communication protocolsInteract with peers in other departments (payroll operations, customer support) to coordinate resolution of specific, non-escalated casesFlag recurring process friction or documentation gaps to senior Tax Processors or leadership, without owning the redesign (see Discussion Point 6)Support onboarding of new Tax Processor 1s by answering procedural questions, without formal mentoring responsibility (see Discussion Point 5) Qualifications Typically 1+ years of relevant experience in payroll operations, accounting, or a related fieldBachelor's degree, professional certification, or equivalent domain experienceWorking knowledge of tax regulations, compliance requirements, and government agency filing systems within core specializationAbility to work independently on recurring tasks while recognizing when to escalate non-routine casesProficiency with accounting principles, financial reconciliation, and tax software applicationsStrong organizational skills and attention to detail across a high-volume caseloadEffective written and verbal communication skills, able to explain standard filing requirements to customers and peersDeveloping expertise in a tax specialization, building toward independent handling of non-routine cases Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.