Sr Asset Management Analyst

About the role

Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS) drives digital transformation by modernizing infrastructure and workplace across layers, helping customers achieve cloud‑driven modernization and operational transformation in a secure environment.

Responsibilities

• End‑to‑end lifecycle management of all devices (except US mobile devices) and peripherals
• Manage and maintain centralized inventory database including devices, shipment status from asset creation to disposal
• Manage dispatch and return of assets for onboarding/offboarding
• Monitor and initiate lifecycle management processes, track lease terms, coordinate renewals/returns
• Manage the refresh process, monitor asset return status, initiate follow‑ups
• Review, validate, and approve all service requests for the HAM process
• Manage the return process, monitor asset return status, initiate follow‑ups
• Maintain and execute the asset allocation process, including approvals before fulfillment
• Track and manage mobile devices (iPhones and iPads) from procurement to retirement
• Track and manage centralized inventory database for serialized peripherals
• Regular reconciliation of asset records with physical inventory and various discovery reports
• Bi‑yearly inventory audit with highest accuracy; manage ghost/untracked assets
• Provide reports on inventory, shipments, usage, aging, compliance
• Maintain defined KPIs across all defined processes
• Maintain real‑time updates of asset status in ServiceNow
• Prioritize cost optimization to prevent cost overruns or unutilized inventory
• Proactively identify opportunities for process improvements
• Set timelines for clearing the backlog and report progress to stakeholders
• Comply with customer ITAM policies

Requirements

• Asset Life Cycle Management
• ServiceNow ITAM
• HAM (Hardware Asset Management)

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long‑term/Short‑term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Location: Dayton, OH. *Please note, this role is not able to offer visa transfer or sponsorship now or in the future*