Sr Architect-Professional Services ( USA Remote)
About the role
For our client, we are seeking a Sr Architect-Professional Services (USA Remote) to join the team of a leader in the Consumer Technology space. This role will serve as a senior technical advisor within a customer-facing professional services organization, helping enterprise clients design, deploy, and optimize analytics and BI solutions. The position will partner closely with customers and internal teams to drive successful implementations, upgrades, governance, and long-term platform adoption. The ideal candidate brings deep architecture expertise, strong client leadership skills, and the ability to translate complex technical concepts into practical business outcomes. Location: Remote - US based candidates only, no visa sponsorship available
Responsibilities
- Serve as the primary technical and strategic contact for assigned customers throughout their subscription lifecycle
- Advise customers on best practices and data strategies aligned to their business objectives
- Guide clients in establishing Centers of Excellence and governance frameworks
- Collaborate with internal teams to deploy the right expertise to achieve technical outcomes
- Architect and manage complex platform deployments
- Lead planning and upgrades while minimizing downtime and risk
- Monitor customer usage patterns and recommend optimizations and training
- Share knowledge to promote technical excellence across the organization and customer ecosystem
Qualifications
- Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field
- 5+ years of experience in a customer-facing technical role such as Solutions Architect, TAM, or Consultant
- Demonstrated success managing enterprise client relationships and leading analytics/BI deployments
- Strong expertise with analytics platform administration, including core certification preferred
- Strong knowledge of data platforms and database technologies, including SQL, RDBMS, Snowflake, and Databricks
- Familiarity with cloud ecosystems such as AWS, Azure, and GCP; cloud certifications are a plus
- Excellent communication and presentation skills for both technical and business audiences
Benefits
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid parental leave, caregiver leave, and flexible time off
- Mental health support and wellness reimbursement
- Career development and education assistance
Pay
Compensation: $120,000 – $135,000 annually