Sr Analyst, Technical - AI Cost Management

About the role

This role owns how T-Mobile understands, controls, and gets value from every dollar and every seat it spends on AI — and builds the programs that do it. It involves designing showback and chargeback models for token spend across GenAI platforms and LLM spend for agents, building the cost-optimization model, managing license programs, and ensuring cost attribution is accurate.

Responsibilities

• Design the showback and chargeback models for token spend across GenAI platforms and LLM spend for agents.
• Build the cost-optimization model and bring in the tooling to support it.
• Own the license management program across OpenAI, Anthropic, and Glean — eligibility, seat verification, pilot licenses, and reclamation.
• Attribute cost to the teams and value driving it, and reclaim unused spend and seats as a standing discipline.
• Monitor user and workload cost across platforms and agents; flag anomalies to platform and product owners before they become budget surprises.
• Feed cost views and token attribution data into the Council measures dashboard; support leadership reporting on AI spend trends.
• Partner with platform engineering, Finance, and business owners to ensure cost attribution is accurate and chargeback models reflect actual usage.
• Responsible for other duties/projects as assigned by business management as needed.

Requirements

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
• 4-7+ years of experience in financial analysis, cost management, technology spend optimization, or vendor/license management
• Experience with AI/LLM platform cost structures (token-based pricing, per-seat licensing)
• Familiarity with enterprise AI platforms (OpenAI, Anthropic/Claude, Glean)
• Experience with FinOps practices or cloud cost management frameworks
• Knowledge of financial chargeback or showback methodologies in enterprise IT
• Experience with data visualization or dashboard tools (Power BI, Tableau, or similar)

Qualifications

• At least 18 years of age
• Legally authorized to work in the United States
• Travel: Yes

Skills and Abilities

• Agile Methodology
• Mentorship
• Requirements Analysis
• Stakeholder Management
• Cost Attribution & Chargeback Modeling
• Anomaly Detection & Cost Monitoring
• Vendor & License Management
• Financial Reporting & Dashboard Development
• Technical Writing
• Troubleshooting
• Cost Modeling (Showback & Chargeback)
• Cost Optimization Program Design
• Licence & Seat Management

Benefits

At T-Mobile, we offer a comprehensive benefits package including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. Additionally, eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!