Sr Analyst-Digital Commerce
About the role
Do your Best Work in Mooresville. This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check‑up – we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to assist with the delivery of a digital commerce segment by providing internal and external research and/or benchmarking, review/analyze customer information and other relevant data, conduct analysis, while also providing insights and recommendations within their assigned area for tactical execution on site. This includes responsibility for supporting digital focused work streams end‑to‑end through the planning, development, execution, administration activities, and implementation stages to ensure excellence. Overall, this role contributes to digital commerce segments that play an important role in moving the digital business forward by driving ongoing improvements.
What You Will Do
- Drives the execution of operational plans by designing the tactical steps that must be taken to achieve the goals for a digital commerce segment.
- Works to close the gap with competitors and/or exceed customer expectations by executing the plan derived from identified business opportunities for a segment of the digital business.
- Develops and executes work plans with digital commerce team and cross‑functional teams.
- Ensures that work is completed on time and raises risks and issues that could cause delays to the work.
- Provides insights, competitive intelligence, and data‑driven recommendations to the manager of his/her assigned area to create hypotheses and define business value to ultimately drive action for improvement.
- Maintain cross‑functional partnership with various teams throughout the organization.
- Present to key stakeholders on project/campaign strategies and insights to guide future strategies, tactics, or activities.
- Works as a member of a larger team and may be asked to help coach and develop less experienced team members.
Minimum Qualifications
- Bachelor’s degree in Business Administration, Marketing, Finance, or related field (or equivalent work experience).
- 4‑5 years of experience in online/retail merchandising or business operations (or equivalent years of experience in lieu of education).