Jobs · Business Development · South Carolina

Sr Analyst, Data Analytics

LPL Financial · Fort Mill, SC · 3 wk ago
Business Development$86k–$143k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We have Pay range given. Benefits: mention LPL Total Rewards package: 401K matching, health benefits, employee stock options, paid time off, volunteer time off, etc. So Benefits section can be included. Schedule not mentioned, so omit. About the role: we have description of role. Could put that under About the role. Responsibilities: list bullet points from "Primary Responsibilities will include:" and earlier sentences. Requirements/Qualifications/Skills: we have "What You'll bring:" list. Could split into Requirements (maybe education/experience) and Skills (technical). But we can combine into Requirements and Skills sections if content distinct. Let's parse. About the role: The initial paragraph describing role: "We are currently looking to hire an Sr. Analyst, Analytics within LPL’s Client Experience organization. This person will be responsible for leading key aspects of firm-wide analysis & reporting in order to deliver actionable insights about LPL’s clients to senior and executive leadership. This highly visible position resides within LPL’s Voice of Customer Team, within the Care Organization. You will combine your knowledge of client experience with advanced analytics to help LPL to delight our clients. The key insights you produce will inform the direction of business units and the broader firm to create an experience you can’t get anywhere else in the wealth management industry. You will leverage advanced analytics, algorithms and models to analyze and improve operations, influence firm-wide roadmaps to serve advisors even better, help shape and strengthen LPL’s data foundation, and leverage your strength in advanced analysis to help further optimize our operations. The core of this work will be analysis of LPL's new 'Feedback Connect' tool, together with other operational, usage, and financial data. You will drive change and develop analytical acumen across the organization by aligning stakeholders across business unit functions across the firm. This qualified professional will have a strong analytics background and a working knowledge of financial services and the customer experience space. Strong collaboration and dashboard skills are required as you’ll work closely with other functions in the company to drive operational excellence. Exceptional organization, working as part of a larger management team, and the ability to independently drive work and continuous improvement is vital." That's a lot; could be About the role. Responsibilities: bullet list from "Primary Responsibilities will include:" then three bullet points (though they are sentences). Also earlier responsibilities like "Combine client experience data with operational, usage, and financial data to fuel positive changes..." etc. We'll extract those. What You'll bring: list: Data management using Snowflake, Salesforce, Medallia and other internal tools. Exceptional skills in fact base development, with the ability to synthesize and translate data into visual story telling. Medallia admin certification (preferred). Strong executive communication skills and ability to synthesize complex data and information into compelling cases for change. Strong mathematical/statistics/applied analytics background. We could treat that as Requirements (maybe qualifications) and Skills. But we can put under Requirements (or Qualifications) and Skills separate: maybe Requirements: strong analytics background, working knowledge of financial services and customer experience space, strong collaboration and dashboard skills, exceptional organization, ability to independently drive work, etc. Skills: Data management using Snowflake, Salesforce, Medallia; fact base development; visual storytelling; Medallia admin certification (preferred); executive communication; mathematical/statistics/applied analytics. But we must not invent content. We'll just create sections with the content we have. Pay: we have Pay Range: $85,902.00 - $143,170.00 and note about actual base salary varies. So we include Pay section with that range. Benefits: LPL Total Rewards package: 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. We'll not include Schedule. We must not repeat job title as heading. We'll not include Job ID etc. We must output only HTML fragment, no /. Use

for section headings. Use
  • for any list. Use

    for prose. We need to ensure we don't create empty sections. Let's craft:

    About the role

    We are currently looking to hire an Sr. Analyst, Analytics within LPL’s Client Experience organization. This person will be responsible for leading key aspects of firm-wide analysis & reporting in order to deliver actionable insights about LPL’s clients to senior and executive leadership. This highly visible position resides within LPL’s Voice of Customer Team, within the Care Organization. You will combine your knowledge of client experience with advanced analytics to help LPL to delight our clients. The key insights you produce will inform the direction of business units and the broader firm to create an experience you can’t get anywhere else in the wealth management industry. You will leverage advanced analytics, algorithms and models to analyze and improve operations, influence firm-wide roadmaps to serve advisors even better, help shape and strengthen LPL’s data foundation, and leverage your strength in advanced analysis to help further optimize our operations. The core of this work will be analysis of LPL's new 'Feedback Connect' tool, together with other operational, usage, and financial data. You will drive change and develop analytical acumen across the organization by aligning stakeholders across business unit functions across the firm. This qualified professional will have a strong analytics background and a working knowledge of financial services and the customer experience space. Strong collaboration and dashboard skills are required as you’ll work closely with other functions in the company to drive operational excellence. Exceptional organization, working as part of a larger management team, and the ability to independently drive work and continuous improvement is vital.

    Responsibilities

    • Combine client experience data with operational, usage, and financial data to fuel positive changes in support of LPL’s mission.
    • Expand LPL’s use of Feedback Connect (a new enterprise feedback tool to route key concerns to appropriate parties), communities platforms for advisors and admins, and best practices in the implementation of the Net Promoter System.
    • Deliver high quality, high impact executive communications and analysis to LPL executives to inform decision making, strategy and execution across the firm.

    Requirements

    • Strong analytics background and working knowledge of financial services and the customer experience space.
    • Strong collaboration and dashboard skills.
    • Exceptional organization, ability to work as part of a larger management team, and ability to independently drive work and continuous improvement.

    Skills

    • Data management using Snowflake, Salesforce, Medallia and other internal tools.
    • Exceptional skills in fact base development, with the ability to synthesize and translate data into visual storytelling.
    • Medallia admin certification (preferred).
    • Strong executive communication skills and ability to synthesize complex data and information into compelling cases for change.
    • Strong mathematical/statistics/applied analytics background.

    Pay

    Pay Range: $85,902.00 - $143,170.00 (actual base salary varies based on factors such as relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location).

    Benefits

    • 401K matching
    • Health benefits
    • Employee stock options
    • Paid time off
    • Volunteer time off
    • Other components of LPL’s Total Rewards package
    We should not include Schedule. Check for any boilerplate: we removed company overview? The instructions: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The company overview is not boilerplate? It's descriptive about the company. Might be considered okay to keep? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The company overview is substantive but maybe not required for the job posting? It's about the company. Could be considered part of About the role? Might be okay to include but we already have a lot. The instruction: "Prefer a few substantive sections over many thin ones." Including company overview could be another section About the company. But we didn't have a heading for that. Could we incorporate into About the role? It's not about the role. Might be better to omit as it's not directly about the role. However, the instruction says preserve ALL substantive information; do NOT invent or summarize away detail. If we omit company overview, we are losing substantive info. But maybe it's considered boilerplate? It's not navigation/legal/EEO etc. It's about the company. Might be considered relevant. However, the instruction also says "Prefer a few substantive sections over many thin ones." Adding another section may be okay. But we need to decide. Given typical job postings, company overview is often included but not required for the role. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep it. Could add a section "About LPL" or "Company Overview". But we only allowed headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples, not exclusive? It says "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should use those headings if we have content for those sections. It doesn't forbid other headings, but likely they expect only those. Safer to stick to those. The company overview could be folded into About the role? It's not exactly about the role but we could add a paragraph after About the role describing the company. That would still be substantive and not a separate heading. That preserves info without extra heading. So we can add a paragraph after About the role describing LPL. That keeps all info. Thus after About the role paragraph, add another paragraph about LPL. Let's craft:

    About the role

    We are currently looking to hire an Sr. Analyst, Analytics within LPL’s Client Experience organization. This person will be responsible for leading key aspects of firm-wide analysis & reporting in order to deliver actionable insights about LPL’s clients to senior and executive leadership. This highly visible position resides within LPL’s Voice of Customer Team, within the Care Organization. You will combine your knowledge of client experience with advanced analytics to help LPL to delight our clients. The key insights you produce will inform the direction of business units and the broader firm to create an experience you can’t get anywhere else in the wealth management industry. You will leverage advanced analytics, algorithms and models to analyze and improve operations, influence firm-wide roadmaps to serve advisors even better, help shape and strengthen LPL’s data foundation, and leverage your strength in advanced analysis to help further optimize our operations. The core of this work will be analysis of LPL's new 'Feedback Connect' tool, together with other operational, usage, and financial data. You will drive change and develop analytical acumen across the organization by aligning stakeholders across business unit functions across the firm. This qualified professional will have a strong analytics background and a working knowledge of financial services and the customer experience space. Strong collaboration and dashboard skills are required as you’ll work closely with other functions in the company to drive operational excellence. Exceptional organization, working as part of a larger management team, and the ability to independently drive work and continuous improvement is vital.

    LPL Financial Holdings Inc. (Nasdaq: LPLA)

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