Jobs · Engineering · New York

Sr Advisory Solution Architect- Moveworks

ServiceNow · New York, NY · 4 days ago
HybridEngineering$169k–$278k/yrFull-time

About the role

We are currently seeking an exceptional and motivated Solution Architect to join our dynamic presales team. This role plays a pivotal role in driving the growth and success of our organization by leveraging technical expertise to enhance business scalability.

Responsibilities

  • Collaborate closely with the sales and presales engineering teams to provide unwavering support for strategic initiatives.
  • Leverage your technical expertise to build innovative solutions to solve our customers' business problems.
  • Collaborate directly with architects, developers, administrators, and other technical points of contacts at our customers to achieve a technical win.
  • Conduct interactive workshops with customers to identify existing issues and propose well-crafted solutions for future enhancements.
  • Lead the coordination of proof-of-concepts with strategic customers, ensuring precise identification of requirements and successful delivery on their success criteria.
  • Develop comprehensive materials that empower the presales team to operate more efficiently and effectively, fostering reusability and knowledge sharing.
  • Establish yourself as the go-to subject matter expert on a specific topic within the presales organization, driving knowledge and expertise to new heights.

Qualifications

  • Seasoned professional with 10+ years of hands-on experience in pre-sales customer-facing technical roles (post sales experience nice to have).
  • Proven track record of providing exceptional support to large enterprises with a workforce of over 20,000 employees, delivering impactful solutions.
  • Adept at identifying areas for improvement and scaling operations across presales organizations to maximize efficiency and effectiveness.
  • Innovative mindset with a genuine passion for crafting cutting-edge technical solutions that push the boundaries of what's possible.
  • Demonstrated expertise in successfully delivering proof-of-concepts, showcasing the practical application of technical solutions.
  • Experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs.
  • Highly skilled in utilizing REST APIs and adept at reading documentation to effectively query new endpoints and drive integrations.
  • Proficient in a diverse range of programming languages in order to support a wide range of integration conversations (examples include Python, Java, Javascript, and/or scripting languages like Powershell or Bash).
  • Familiarity with both Linux and Windows environments in order to address on-premise installations, complemented by experience with command-line tools.
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field.
  • Exemplary presentation and communication skills, capable of conveying complex technical concepts with clarity and confidence.
  • Proven ability to lead and drive large-scale cross-functional projects, ensuring seamless collaboration and successful project outcomes.
  • Effective at communicating deep technical insights to a diverse audience, ranging from developers and administrators to senior executives.
  • Enthusiastic about understanding customers' unique use cases, identifying gaps, and tenaciously resolving issues, regardless of complexity.
  • Comfortable and articulate in discussions with both technical professionals and senior leadership, adapting communication to suit the audience.

Added benefit

  • If experienced with Conversational AI technologies.

Qualifications

  • Seasoned professional with 10+ years of hands-on experience in pre-sales customer-facing technical roles (post sales experience nice to have).
  • Proven track record of providing exceptional support to large enterprises with a workforce of over 20,000 employees, delivering impactful solutions.
  • Adept at identifying areas for improvement and scaling operations across presales organizations to maximize efficiency and effectiveness.
  • Innovative mindset with a genuine passion for crafting cutting-edge technical solutions that push the boundaries of what's possible.
  • Demonstrated expertise in successfully delivering proof-of-concepts, showcasing the practical application of technical solutions.
  • Experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs.
  • Highly skilled in utilizing REST APIs and adept at reading documentation to effectively query new endpoints and drive integrations.
  • Proficient in a diverse range of programming languages in order to support a wide range of integration conversations (examples include Python, Java, Javascript, and/or scripting languages like Powershell or Bash).
  • Familiarity with both Linux and Windows environments in order to address on-premise installations, complemented by experience with command-line tools.
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field.
  • Exemplary presentation and communication skills, capable of conveying complex technical concepts with clarity and confidence.
  • Proven ability to lead and drive large-scale cross-functional projects, ensuring seamless collaboration and successful project outcomes.
  • Effective at communicating deep technical insights to a diverse audience, ranging from developers and administrators to senior executives.
  • Enthusiastic about understanding customers' unique use cases, identifying gaps, and tenaciously resolving issues, regardless of complexity.
  • Comfortable and articulate in discussions with both technical professionals and senior leadership, adapting communication to suit the audience.
  • If experienced with Conversational AI technologies.

Benefits

We offer a base pay of $168,750 - $278,475, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

Pay

We offer a base pay of $168,750 - $278,475, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

Schedule

We offer a base pay of $168,750 - $278,475, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.

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