Sr. Advisor - Technology Services, IT - Memphis, TN OR Remote in the USA)
Job Description
You’ll build and maintain service roadmaps; prioritize work and ensure measurable outcomes across IT PO/Invoice Processing, IT Asset Management, and IT Telco/SMO reporting.
You’ll improve process controls, compliance, and risk management; drive transparency and effectiveness with reliable metrics and dashboards.
You’ll influence and align stakeholders across IT leadership, vendors, and partner teams.
What You’ll Bring
- Deep IT Asset Management expertise: hardware/software lifecycle governance, license & entitlement oversight, inventory accuracy, audit readiness, and tooling familiarity (e.g., asset repositories).
- Solid understanding of procurement workflows (PO matching, invoice validation) and telco billing/usage reporting.
- 7+ years in IT Operations/Supplier Management/Asset Management and a bachelor’s degree in a related field.
- Strong communication, analytical problem-solving, process automation, and the ability to drive outcomes in cross-functional environments.
- Ability to utilize AI to enhance, automate, and streamline processes.
Impact
Your work will streamline how IT manages assets, spend, and reporting—delivering clear results, better controls, and continuous improvement across our IT Supplier Management services.
Location
This role is based at our National Executive Office in Memphis, TN or our satellite office in Coppell, TX. Candidates residing in these areas are eligible for a hybrid work schedule. For other markets within the United States, this position is eligible for remote work.
Benefits & Perks
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vision Insurance plans)
- 401K Retirement Plan: with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
About the Role
We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
Qualifications
- Deep IT Asset Management expertise: hardware/software lifecycle governance, license & entitlement oversight, inventory accuracy, audit readiness, and tooling familiarity (e.g., asset repositories).
- Solid understanding of procurement workflows (PO matching, invoice validation) and telco billing/usage reporting.
- 7+ years in IT Operations/Supplier Management/Asset Management and a bachelor’s degree in a related field.
- Strong communication, analytical problem-solving, process automation, and the ability to drive outcomes in cross-functional environments.
- Ability to utilize AI to enhance, automate, and streamline processes.