Sr. Account Manager - Archimedes

Overview

The Sr. Account Manager supports a key channel relationship, combining direct client interaction with internal management of operational projects.

Responsibilities

• Develop positive client relationships.
• Develop effective solutions to customer problems.
• Support call center in resolving member escalations and communication back to the client.
• Work with clients to identify, gather information about scope and timelines for client projects.
• Own operational support for client needs including member letters.
• Participate in requirement gathering and QA for product development activities related to client needs.
• Participate in, adhere to, and support compliance, people and culture, and learning programs.
• Perform other duties as assigned.

Qualifications

• Educational Requirement: Bachelor’s degree in appropriate field of study or equivalent work experience required.
• Experience Requirement: 2 years of relevant experience in pharmacy benefits industry. Proven experience successfully managing client relationships. Knowledge of specialty medication benefits preferred.
• Technical Skills: Expert proficiency with Microsoft Office Suite.

What our team expects from you?

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!