Sr. Account Manager, Agency, Advertising

Key job responsibilities

Become a knowledgeable partner on Amazon Advertising solutions with ability to partner on agency strategy at senior leadership levels
Develop media strategies for growth based on overall agency goals/objectives
Coordinate across internal Amazon teams to streamline agency servicing and ensure efficient resolution of agency-wide blockers
Educate agencies on Amazon’s ad tech offerings, performance metrics, insights, and how to achieve greater results on Amazon, Create and identify new insights based on first-party and third-party research
Co-own agency revenue targets with advertising development managers and achieve these targets
Report effectively on agency account health, revenue pipeline, and provide bridge plans to senior management
Build and maintain effective partnership with advertising development managers and other account team members
Manage complex customer initiatives and relationships with multiple agency contacts and identify new external relationships
Define team processes and best practices for agency engagement, sharing them across the team and holding partner teams accountable for improvements

Basic Qualifications

Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
Experience in process improvement
Experience working in the absence of preset work instructions and being instrumental in setting up documentation
8+ years relevant experience in a client-facing role including but not limited to ad agency, digital marketing, analytics etc.
Experience in programmatic, display, or CTV planning/buying
Demonstrated ability to manage agency issues that impact several groups with differing business objectives

Preferred Qualifications

Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience providing training and mentorship
10+ years work experience in Advertising with experience owning media buying/planning across digital advertising, eCommerce, and/or linear broadcast/streaming TV focused roles
Programmatic strategy, emerging AI tool adoption, and implementation experience
Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth
Experience defining team processes and best practices
Experience working across diverse groups and communicating across increasing diversity of locales, roles, and functions
Ability to make smart trade-offs and understand what will have long-lasting impact on agency business