Sprinter Technician-Mercedes-Benz Grapevine

About the role

Avondale Mercedes-Benz's Grapevine technicians are the lifeline of our business, and we are honored to say that we provide them with unrivaled facilities to work in. Technicians will benefit from massive parts departments, vehicles that are parked and remain under Inclement Weather Tent Structures, and support from a variety of leaders in our departments. We gladly pay for the ongoing training and advancement of our technicians and reward them financially and with excellent benefits. They will also have the opportunity to work on some of the most intriguing brands and vehicles in the world.

Responsibilities

• Must be able to drive and operate vehicle
• Examines vehicle, diagnoses and, if needed discusses with the Shop Foreman, or ASM as to the nature and extent of damage or malfunction
• Communicates additional service requests to the ASM for communication to client
• Plans work procedure in cooperation with the Shop Foreman
• Provides labor time estimates to the ASM
• Monitors repair time and updates ASM on status often for client vehicles left for service, and for waiting clients
• Maintains strict adherence to dealership policy on client vehicle care and operation
• Completes story, or documentation for client repairs
• Knows and understands dealership computer system
• Assists Technician Trainees
• Wears approved safety glasses when in designated safety areas
• Keeps work area clean and tidy
• Attends company and factory training
• Keeps current with factory technical bulletins
• Understands and follows Federal, State and local regulations such as disposal of hazardous wastes
• Knows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction
• Knows and understands the Park Place Privacy and Information Security Policy, and adhere to its requirements
• Attends weekly department meetings

Qualifications

• High school diploma or general education degree (GED)
• Minimum one year dealership experience
• Operator's Driver's License
• State Inspection License
• Must regularly lift and/or move up to 10 pounds and frequently lift and/or move more than 100 pounds

Benefits

• Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2024)
• Dental
• Vision
• FREE Company Paid Life Insurance
• FREE Employee Assistance Program Support for all employees
• 401K Retirement Plan
• Paid Holidays/Vacation/Paid Time Off
• Relocation Expenses offered to qualified out of area candidates