Sprinkler Service Technician (Phoenix, AZ)

About the role

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, seeks a skilled Fire Sprinkler Technician to join its team. With over 140 years of experience, Johnson Controls helps customers optimize energy use, reduce carbon emissions, and operate with precision and resilience in key industries.

Responsibilities

• Receive service calls from the Service Resource Center, including descriptions of equipment/system malfunctions.
• Contact customer representatives to determine equipment/system issues.
• Perform service and repairs on various types of sprinkler systems, including wet, dry, pre-action, deluge, and fire pumps, for commercial and industrial applications.
• Diagnose and repair equipment using prescribed troubleshooting procedures and technical manuals, part manuals, change notices, and bulletins.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
• Demonstrate excellent customer service, organizational skills, and a positive attitude.
• Work independently and perform physical labor, including carrying and moving equipment and tools weighing up to 70 lbs.
• Work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.

Requirements

• 4+ years of documented experience in the Fire Sprinkler industry, focusing on service and repair to sprinkler and suppression systems.
• Retain any necessary licenses required by national, state, and local codes.
• Maintain truck inventory to ensure timely responses to customer needs.
• Avoid accidents and adhere to safety guidelines and procedures at all times.
• Possess a valid driver's license and a driving record that meets company requirements.
• Follow verbal and written instructions and be capable of performing physical labor.

Preferred

• NICET Level II certification.

Benefits

This position offers a competitive benefits package, including a hiring hourly range of $27-35 per hour, based on qualifications, internal equity, and market data. Additional details about the benefits can be found on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.