Sportsbook Writer - Full Time - Harrah's Gulf Coast

ESSENTIAL JOB FUNCTIONS

• Supervises all wagering policies of the Race& Sports books
• Ensures all AML & Title 31 procedures are followed and tracked accurately
• Supervises the function of all personnel in Sportsbook Operations insuring maximum productivity
• Ensures that Betting limits guidelines are followed
• Insures customer recognition and development are foremost duties for all personnel, using tools available appropriately
• Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company’s assets
• Assures facilities and equipment are available and functioning properly
• Resolves any disputes by following posted house rules and working with local regulatory bodies to ensure compliance
• Greets customers; inputs betting information into computer; prints ticket; accepts money and gives ticket and change to customers
• Accurately maintains bank
• Verifies winning tickets
• Handles and solves any concerns and questions by customers
• Explains wagering information when needed
• Maintains and updates betting boards or Televisions for customers to view
• Mets the attendance guidelines of the job and adheres to regulatory, departmental and company policies

  QUALIFICATIONS

  • Must be Sports enthusiast and at least 6 months previous cash handling experience
  • Excellent interpersonal and communication skills with guests and employees
  • Excellent verbal and written skills in English
  • Ability to explain wagering to new guests
  • Excellent organizational skills
  • 2 years supervisory experience preferred
  • High school diploma or equivalent required

  PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

  • Must be able sit and stand for long periods of time
  • Must be able to maneuver to all areas of the casino
  • Must be able to lift up to 40 pounds
  • Must be able to bend, reach, kneel, twist and grip items
  • Must be able to walk and be on feet for long periods of time
  • Must possess a sense of urgency and keep pace with peak levels of business and customer demands
  • Must be able to work in stressful situations with constant public contact and frequent interruptions
  • Must possess basic math skills
  • Must be able to read, write, speak and understand English
  • Must be able to respond to visual and aural cues in a loud, fast paced environment
  • Must be able to tolerate secondary tobacco smoke
  • Must be able to work any day, any shift