Jobs · Management · Maryland

Sportsbook Assistant Manager

Caesars Entertainment · Baltimore, MD · 1 mo ago
ManagementFull-time

Responsibilities

  • Effectively manage and schedule Sports Book Ticket Writers to ensure full coverage of sports book terminals
  • Place and replenish sheets/parlay cards
  • Write compliance paperwork/MTLs
  • Manage cash drops and cash replenishment
  • Average ticket cashing as determined by approval matrix and internal controls
  • Absorb and assist in Reward card signup
  • Maintain thorough knowledge of sport betting terminology to assist customers with placing wagers
  • Ensure policies and procedures are adhered to on a daily basis
  • Develop relationships with customers and ensure they feel welcomed
  • Provide support to Ticket Writers to handle customer complaints/disputes
  • Absorb and assist in handling the day-to-day activities of a sports book
  • Foster an environment focused on customer service and compliance
  • Promote a positive image for Caesars within the industry and community

Qualifications

  • 2+ years’ experience as a Sports Book Supervisor
  • Must be able to work independently with minimal supervision
  • Must be confident in one’s ability to assess situations and make informed decisions
  • Good interpersonal communication skills
  • Ability to manage relationships
  • Strong problem-solving skills
  • Ability to manage a diverse range of activities and effectively prioritize responsibilities
  • Ability to obtain and/or be eligible for work authorization, regulatory licensing (where applicable)
  • Must be able to stand for extended periods of time
  • Must be able to lift, pull or push 25 lbs.
  • Must be able to write for extended periods of time
  • Must be able to twist, bend or reach with no significant boundaries

Pay

$50,000 Yearly Salary

Schedule

Bi-Weekly Pay Dates

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