Sports Book Ticket Writer (PT)

Essential Duties and Responsibilities

• Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.
• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
• Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean
• Write Sports tickets in an accurate and timely manner.
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.
• Explain wagering rules, including betting lines and odds, and procedures to guests.
• Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.
• Offer information on activities, etc., and direct guests for further information as necessary.
• Create and enter player tracking cards.
• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.

Qualifications

• At least 21 years old.
• Minimum six (6) months of cash-handling experience.
• High school diploma or equivalent GED.
• Previous experience in race and sportsbook.
• Previous experience in a similar resort environment.

Physical Demands

• Regularly stand; walk.
• Occasionally sit, stoop, crouch, climb or balance.
• Must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

License Requirement

• Must be able to obtain a Maryland Lottery License.