Sports Betting Clerk

Essential Duties & Responsibilities

• Writes, verifies, and makes payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statutes and regulations
• Maintains a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
• Monitors and maintains Sports Betting Kiosks
• Stocks Sports Betting work stations with adequate supplies; keeps all stations neat and clean
• Writes sports tickets in an accurate and timely manner
• Makes payments on winning tickets in an accurate and timely manner
• Verifies tickets and payoffs
• Maintains and reconciles bank for assigned shift, following established cash-handling policies and procedures
• Explains wagering rules, including betting lines, odds, and bet types to guests as needed
• Ensures compliance with Currency Transaction Requirements (CTR), Title 31, Anti Money Laundering (AML), and Suspicious Activity Reports (SAR) for Casinos’ requirements
• Presents information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service
• Verifies LED boards are correct; provides and verifies accuracy of guest informational sheets
• Notifies management of escalated or prevalent guest issues, concerns, and any apparent suspicious activity

Job Requirements

• Minimum Qualifications: High school Diploma required with one (1) year high-volume cash handling experience required. Ticket writer/cashier experience preferred. Experience in sports or online gaming highly desired. Must be 18 years of age or older. No felony, theft or stealing convictions.
• Physical Demands: While performing the duties of this job, the team member regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to sit, stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds.
• Work Environment: Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work will be required. Extended hours and irregular shifts will be required.