SPECIMEN PROCESSOR I, WDL; PART TIME - 3RD SHIFT

About the role

Performs pre-analytical log-in and processing functions of the department on a daily basis for patients serviced by the outreach clinics. Performs specimen interface log in for inpatient units and clinics (Hospital) or for outreach clinics (Ambulatory). Identifies samples with incomplete, inaccurate or ambiguous information and follows up with client services or by creating a clear and concise CSHOLD. Performs specimen processing according to policy and procedure. Performs additional duties as assigned, including but not limited to: Allomap/Study processing, Transport, In Sort Triage, Pneumatic Tube System usage, specimen disposal, packaging and assembly of biohazard boxes, scanning racks into storage tracking system, emptying recycling, stocking labels, disinfecting work stations, assisting other departments with Pre-Analytical tasks, when needed, etc.

Responsibilities

• Accurately labels specimens according to policy and procedure with no documented mislabels. Includes initials on all specimens labeled by processor.
• Consistently meets the productivity defined and set forth by the department leader.
• Interprets the Client Database, understanding when to use and where to find pertinent information.
• Schedules appointments and releases pending orders in Laboratory Information System (LIS) according to policy and procedure.
• Follows policy and procedure for cart runner, specimen delivery and/or transporter assignments, accurately picking up and/or delivering samples or blood products to the correct testing department or hospital area in a timely manner.
• Triages and adheres to special handling and time sensitive specimens.
• Participates in and successfully completes all competency assessments/challenges specific to this position.
• Schedules appointments and releases pending orders in Laboratory Information System (LIS) according to policy and procedure.
• Follows policy and procedure for handling outreach stats. Expedites delivery to testing departments.
• Fulfills additional duties as assigned, including but not limited to: Allomap/Study processing, Transport, In Sort Triage, Pneumatic Tube System usage, specimen disposal, packaging and assembly of biohazard boxes, scanning racks into storage tracking system, emptying recycling, stocking labels, disinfecting work stations, assisting other departments with Pre-Analytical tasks, when needed, etc.
• Performs in charge duties for the shift (after discussing this with the staff member), adjusting assignments as needed.
• Escalates any patient concerns to Client Services and leaders as appropriate.
• Completes and emails shift Ops-report to leaders.
• Effectively communicates both verbally and in writing, addresses all inquiries, requests, and concerns thoroughly, following through positively and appropriately.
• Timely informs leadership of issues or concerns.
• Performs phlebotomy (as applicable) with walk in clients using customer service standards including AIDET.
• Collects appropriate number and types of tubes, includes initials and collection information on all specimens collected by the phlebotomist. Accurately completes requisitions and obtains insurance information.
• Provides instructions to patients regarding non-blood sample collection and follows the Wisconsin Diagnostic Laboratories Performance Excellence Customer Service Standards using customer service standards including AIDET during their interactions.
• Greets and schedules patients when they present for services. Verifies and updates demographic information.
• Ambulatory: Follows policy and procedure for manual entry of client requisitions and QA. Recognizes and documents problems. Includes initials on all specimens labeled by processor. Consistently meets the productivity defined and set forth by the department leader. When performing manual order entry or specimen interface log in, correctly documents samples received on paperwork and places tagalongs on all applicable paperwork.
• Handles ED or other time-sensitive samples according to policy. Expedites delivery to the testing departments.
• Operates and performs daily maintenance (as applicable) on the automation line, including masking analyzers as needed, stocking supplies, loading/unloading specimens and distributing them to testing areas, handling problem specimens, troubleshooting hardware issues, navigating Infinity, communicating with the technologists involving issues with the automation line and sending out communication to automation line email group.
• Performs urine bench and 24-hour urine operations according to policy and procedures with no documented mislabels. Includes initials on all specimens labeled by processor.
• May assist in providing training as needed.

Requirements

• High school diploma or equivalent.
• Some clinical healthcare experience or related education preferred.
• Demonstrated knowledge of medical terminology preferred.
• Basic windows-based computer knowledge, including keyboarding, data entry and email.
• Epic experience preferred.
• Phlebotomy training/diploma preferred.

Qualifications

• High school diploma or equivalent.
• Some clinical healthcare experience or related education preferred.
• Demonstrated knowledge of medical terminology preferred.
• Basic windows-based computer knowledge, including keyboarding, data entry and email.
• Epic experience preferred.
• Phlebotomy training/diploma preferred.

Skills

• Knowledge of medical terminology.
• Basic Windows-based computer skills.
• Epic experience.
• Phlebotomy training/diploma.

Benefits

• Paid Time Off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 401K
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available